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In this paper, we study the task of selecting the optimal response given a user and system utterance history in retrieval-based multi-turn dialog systems. Recently, pre-trained language models (e.g., BERT, RoBERTa, and ELECTRA) showed…

Computation and Language · Computer Science 2020-12-17 Taesun Whang , Dongyub Lee , Dongsuk Oh , Chanhee Lee , Kijong Han , Dong-hun Lee , Saebyeok Lee

Although Large Language Models (LLMs) can generate coherent text, they often struggle to recognise user intent behind queries. In contrast, Natural Language Understanding (NLU) models interpret the purpose and key information of user input…

Computation and Language · Computer Science 2025-06-02 Yan Li , So-Eon Kim , Seong-Bae Park , Soyeon Caren Han

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

A limitation of current neural dialog models is that they tend to suffer from a lack of specificity and informativeness in generated responses, primarily due to dependence on training data that covers a limited variety of scenarios and…

Computation and Language · Computer Science 2022-03-23 Bodhisattwa Prasad Majumder , Harsh Jhamtani , Taylor Berg-Kirkpatrick , Julian McAuley

Selecting an appropriate response from many candidates given the utterances in a multi-turn dialogue is the key problem for a retrieval-based dialogue system. Existing work formalizes the task as matching between the utterances and a…

Computation and Language · Computer Science 2022-03-03 Wentao Zhang , Shuang Xu , Haoran Huang

In this paper we describe the linguistic processor of a spoken dialogue system. The parser receives a word graph from the recognition module as its input. Its task is to find the best path through the graph. If no complete solution can be…

cmp-lg · Computer Science 2008-02-03 Gerhard Hanrieder , Guenther Goerz

Spoken dialogue generation is crucial for applications like podcasts, dynamic commentary, and entertainment content, but poses significant challenges compared to single-utterance text-to-speech (TTS). Key requirements include accurate…

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

In many real-world scenarios, the absence of external knowledge source like Wikipedia restricts question answering systems to rely on latent internal knowledge in limited dialogue data. In addition, humans often seek answers by asking…

Computation and Language · Computer Science 2022-12-20 Shaomu Tan , Denis Paperno

Pretrained language models (PLMs) have produced substantial improvements in discourse-aware neural machine translation (NMT), for example, improved coherence in spoken language translation. However, the underlying reasons for their strong…

Computation and Language · Computer Science 2023-06-01 Zhihong Huang , Longyue Wang , Siyou Liu , Derek F. Wong

Multiturn dialogue models aim to generate human-like responses by leveraging conversational context, consisting of utterances from previous exchanges. Existing methods often neglect the interactions between these utterances or treat all of…

Computation and Language · Computer Science 2025-04-15 Akanksha Mehndiratta , Krishna Asawa

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…

Computation and Language · Computer Science 2019-02-27 Momchil Hardalov , Ivan Koychev , Preslav Nakov

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

We introduce a novel approach to transformers that learns hierarchical representations in multiparty dialogue. First, three language modeling tasks are used to pre-train the transformers, token- and utterance-level language modeling and…

Computation and Language · Computer Science 2020-06-01 Changmao Li , Jinho D. Choi

This paper investigates the application of machine learning (ML) techniques to enable intelligent systems to learn multi-party turn-taking models from dialogue logs. The specific ML task consists of determining who speaks next, after each…

Computation and Language · Computer Science 2019-07-05 Maira Gatti de Bayser , Paulo Cavalin , Claudio Pinhanez , Bianca Zadrozny

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

Computation and Language · Computer Science 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…

Computation and Language · Computer Science 2021-06-18 Di Jin , Seokhwan Kim , Dilek Hakkani-Tur

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…

Computation and Language · Computer Science 2023-05-02 Siddhant Arora , Hayato Futami , Emiru Tsunoo , Brian Yan , Shinji Watanabe

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao