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Developer communities increasingly rely on emoji reactions to communicate, but we know little about how these emotional signals spread and influence technical discussions. We analyzed 2,098 GitHub issues and pull requests across 50 popular…

Human-Computer Interaction · Computer Science 2025-11-05 Obada Kraishan

The pull-based development process has become prevalent on platforms such as GitHub as a form of distributed software development. Potential contributors can create and submit a set of changes to a software project through pull requests.…

Software Engineering · Computer Science 2018-12-18 Damien Legay , Alexandre Decan , Tom Mens

When a group of people strives to understand new information, struggle ensues as various ideas compete for attention. Steep learning curves are surmounted as teams learn together. To understand how these team dynamics play out in software…

Social and Information Networks · Computer Science 2019-07-11 Pamela Bilo Thomas , Rachel Krohn , Tim Weninger

Communication is essential in software development, and even more in distributed settings. Communication activities need to be organized and coordinated to defend against the threat of productivity losses, increases in cognitive load, and…

Software Engineering · Computer Science 2023-09-19 Verena Ebert , Daniel Graziotin , Stefan Wagner

Source code repositories allow developers to manage multiple versions (or branches) of a software system. Pull-requests are used to modify a branch, and backporting is a regular activity used to port changes from a current development…

Software Engineering · Computer Science 2022-04-11 Debasish Chakroborti , Kevin A. Schneider , Chanchal K. Roy

Social coding platforms such as GitHub have become defacto environments for collaborative programming and open source. When these platforms do not support specific cognitive styles, they create barriers to programming for some populations.…

Software Engineering · Computer Science 2024-01-24 Italo Santos , João Felipe Pimentel , Igor Wiese , Igor Steinmacher , Anita Sarma , Marco A. Gerosa

Large language models (LLMs) like ChatGPT have shown the potential to assist developers with coding and debugging tasks. However, their role in collaborative issue resolution is underexplored. In this study, we analyzed 1,152…

Software Engineering · Computer Science 2024-12-12 Joy Krishan Das , Saikat Mondal , Chanchal K. Roy

Collaborative consensus-finding is an integral element of many Web services and greatly determines the quality of information, content, and products that are available through the Web. That also means that the dynamics of democratic…

Social and Information Networks · Computer Science 2020-06-04 Aditya Mehta , Arun Paudyal , Atul Sharma , Zyanya Ambros , Ipek Baris , Jun Sun , Oul Han , Akram Sadat Hosseini

Developer contribution guidelines are used in social coding sites like GitHub to explain and shape the process a project expects contributors to follow. They set standards for all participants and "save time and hassle caused by improperly…

Software Engineering · Computer Science 2019-08-08 Omar Elazhary , Margaret-Anne Storey , Neil Ernst , Andy Zaidman

Although issues of open source software are created to discuss and solve technical problems, conversations can become heated, with discussants getting angry and/or agitated for a variety of reasons, such as poor suggestions or violation of…

Software Engineering · Computer Science 2022-04-04 Isabella Ferreira , Bram Adams , Jinghui Cheng

Conversational large-language models are extensively used for issue resolution tasks. However, not all developer-LLM conversations are useful for effective issue resolution. In this paper, we analyze 686 developer-ChatGPT conversations…

Software Engineering · Computer Science 2025-11-25 Ramtin Ehsani , Sakshi Pathak , Esteban Parra , Sonia Haiduc , Preetha Chatterjee

Modern communication platforms such as Gitter and Slack play an increasingly critical role in supporting software teamwork, especially in open source development.Conversations on such platforms often contain intensive, valuable information…

Software Engineering · Computer Science 2021-07-14 Lin Shi , Xiao Chen , Ye Yang , Hanzhi Jiang , Ziyou Jiang , Nan Niu , Qing Wang

Software development is becoming increasingly open and collaborative with the advent of platforms such as GitHub. Given its crucial role, there is a need to better understand and model the dynamics of GitHub as a social platform. Previous…

Social and Information Networks · Computer Science 2020-10-12 Honglu Zhou , Hareesh Ravi , Carlos M. Muniz , Vahid Azizi , Linda Ness , Gerard de Melo , Mubbasir Kapadia

Software bots fulfill an important role in collective software development, and their adoption by developers promises increased productivity. Past research has identified that bots that communicate too often can irritate developers, which…

Software Engineering · Computer Science 2023-02-13 Amir Ghorbani , Nathan Cassee , Derek Robinson , Adam Alami , Neil A. Ernst , Alexander Serebrenik , Andrzej Wasowski

Software quality is an important problem for technology companies, since it substantially impacts the efficiency, usefulness, and maintainability of the final product; hence, code review is a must-do activity for software developers. During…

Social and Information Networks · Computer Science 2022-10-11 Abduljaleel Al-Rubaye , Gita Sukthankar

Cross-community collaboration can exploit the expertise and knowledges of crowds in different communities. Recently increasing users in open source software (OSS) community like GitHub attempt to gather software requirements from question…

Software Engineering · Computer Science 2020-08-07 Hao Huang , Yao Lu , Xinjun Mao

Context: Open source software development has become more social and collaborative, especially with the rise of social coding platforms like GitHub. Since 2016, GitHub started to support more informal methods such as emoji reactions, with…

Software Engineering · Computer Science 2021-08-19 Teyon Son , Tao Xiao , Dong Wang , Raula Gaikovina Kula , Takashi Ishio , Kenichi Matsumoto

Millions of users visit Stack Overflow regularly to ask community for answers to their programming questions. However, like many other platforms, Stack Overflow consistently struggles with low user retention and declining levels of user…

Computers and Society · Computer Science 2025-09-09 Denis Helic , Tiago Santos

In software development there is a constant pressure to produce code faster and faster without compromising on quality. New tools supporting developers are created in response to this demand. Currently a new generation of such solutions is…

Software Engineering · Computer Science 2023-01-13 Mateusz Jaworski , Dariusz Piotrkowski

Software teams are increasingly adopting different tools and communication channels to aid the software collaborative development model and coordinate tasks. Among such resources, Programming Community-based Question Answering (PCQA) forums…

Software Engineering · Computer Science 2022-06-27 Marcia Lima , Igor Steinmacher , Denae Ford , Evangeline Liu , Grace Vorreuter , Tayana Conte , Bruno Gadelha