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Creating high-quality annotated data for task-oriented dialog (ToD) is known to be notoriously difficult, and the challenges are amplified when the goal is to create equitable, culturally adapted, and large-scale ToD datasets for multiple…

Computation and Language · Computer Science 2023-07-27 Songbo Hu , Han Zhou , Mete Hergul , Milan Gritta , Guchun Zhang , Ignacio Iacobacci , Ivan Vulić , Anna Korhonen

Recent progress in task-oriented neural dialogue systems is largely focused on a handful of languages, as annotation of training data is tedious and expensive. Machine translation has been used to make systems multilingual, but this can…

Computation and Language · Computer Science 2021-09-29 Nikita Moghe , Mark Steedman , Alexandra Birch

In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…

Computation and Language · Computer Science 2024-07-01 Armand Stricker , Patrick Paroubek

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…

Computation and Language · Computer Science 2021-03-19 Yunyi Yang , Yunhao Li , Xiaojun Quan

Dialogue State Tracking is central to multi-domain task-oriented dialogue systems, responsible for extracting information from user utterances. We present a novel hybrid architecture that augments GPT-2 with representations derived from…

Computation and Language · Computer Science 2021-09-24 Weizhe Lin , Bo-Hsiang Tseng , Bill Byrne

This paper explores the potential of leveraging Large Language Models (LLMs) for data augmentation in multilingual commonsense reasoning datasets where the available training data is extremely limited. To achieve this, we utilise several…

Computation and Language · Computer Science 2023-10-24 Chenxi Whitehouse , Monojit Choudhury , Alham Fikri Aji

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Language models (LMs) are pre-trained on raw text datasets to generate text sequences token-by-token. While this approach facilitates the learning of world knowledge and reasoning, it does not explicitly optimize for linguistic competence.…

Computation and Language · Computer Science 2026-04-17 Atsuki Yamaguchi , Maggie Mi , Nikolaos Aletras

Tutoring is an effective instructional method for enhancing student learning, yet its success relies on the skill and experience of the tutors. This reliance presents challenges for the widespread implementation of tutoring, particularly in…

Human-Computer Interaction · Computer Science 2025-10-21 Chentianye Xu , Jionghao Lin , Tongshuang Wu , Vincent Aleven , Kenneth R. Koedinger

This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system…

Computation and Language · Computer Science 2021-02-10 Boliang Zhang , Ying Lyu , Ning Ding , Tianhao Shen , Zhaoyang Jia , Kun Han , Kevin Knight

Creating effective and reliable task-oriented dialog systems (ToDSs) is challenging, not only because of the complex structure of these systems, but also due to the scarcity of training data, especially when several modules need to be…

Computation and Language · Computer Science 2024-06-11 Christos Vlachos , Themos Stafylakis , Ion Androutsopoulos

Data augmentation techniques are widely used for enhancing the performance of machine learning models by tackling class imbalance issues and data sparsity. State-of-the-art generative language models have been shown to provide significant…

Computation and Language · Computer Science 2023-01-10 Aleksandra Edwards , Asahi Ushio , Jose Camacho-Collados , Hélène de Ribaupierre , Alun Preece

The success of ChatGPT has recently attracted numerous efforts to replicate it, with instruction-tuning strategies being a key factor in achieving remarkable results. Instruction-tuning not only significantly enhances the model's…

Computation and Language · Computer Science 2023-03-28 Yunjie Ji , Yong Deng , Yan Gong , Yiping Peng , Qiang Niu , Lei Zhang , Baochang Ma , Xiangang Li

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…

Computation and Language · Computer Science 2022-04-14 Ehsan Hosseini-Asl , Bryan McCann , Chien-Sheng Wu , Semih Yavuz , Richard Socher

The underlying difference of linguistic patterns between general text and task-oriented dialogue makes existing pre-trained language models less useful in practice. In this work, we unify nine human-human and multi-turn task-oriented…

Computation and Language · Computer Science 2020-10-02 Chien-Sheng Wu , Steven Hoi , Richard Socher , Caiming Xiong

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

Acoustic-to-word (A2W) models that allow direct mapping from acoustic signals to word sequences are an appealing approach to end-to-end automatic speech recognition due to their simplicity. However, prior works have shown that modelling A2W…

Audio and Speech Processing · Electrical Eng. & Systems 2019-05-17 Thai-Son Nguyen , Sebastian Stueker , Alex Waibel

Expressing natural language descriptions of structured facts or relations -- data-to-text generation (D2T) -- increases the accessibility of structured knowledge repositories. Previous work shows that pre-trained language models(PLMs)…

Computation and Language · Computer Science 2022-05-24 Moniba Keymanesh , Adrian Benton , Mark Dredze