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Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

The increasing demand for the web-based digital assistants has given a rapid rise in the interest of the Information Retrieval (IR) community towards the field of conversational question answering (ConvQA). However, one of the critical…

Computation and Language · Computer Science 2023-08-07 Munazza Zaib , Wei Emma Zhang , Quan Z. Sheng , Subhash Sagar , Adnan Mahmood , Yang Zhang

Intent detection of spoken queries is a challenging task due to their noisy structure and short length. To provide additional information regarding the query and enhance the performance of intent detection, we propose a method for semantic…

Computation and Language · Computer Science 2021-09-03 Eyup Halit Yilmaz , Cagri Toraman

Query rewriting refers to an established family of approaches that are applied to underspecified and ambiguous queries to overcome the vocabulary mismatch problem in document ranking. Queries are typically rewritten during query processing…

Information Retrieval · Computer Science 2023-09-01 Abhijit Anand , Venktesh V , Vinay Setty , Avishek Anand

Spoken language understanding (SLU) systems in conversational AI agents often experience errors in the form of misrecognitions by automatic speech recognition (ASR) or semantic gaps in natural language understanding (NLU). These errors…

Artificial Intelligence · Computer Science 2020-11-11 Alireza Roshan-Ghias , Clint Solomon Mathialagan , Pragaash Ponnusamy , Lambert Mathias , Chenlei Guo

Nowadays e-commerce search has become an integral part of many people's shopping routines. One critical challenge in today's e-commerce search is the semantic matching problem where the relevant items may not contain the exact terms in the…

Information Retrieval · Computer Science 2021-05-31 Yiming Qiu , Kang Zhang , Han Zhang , Songlin Wang , Sulong Xu , Yun Xiao , Bo Long , Wen-Yun Yang

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

We introduce a new dataset for Question Rewriting in Conversational Context (QReCC), which contains 14K conversations with 80K question-answer pairs. The task in QReCC is to find answers to conversational questions within a collection of…

Information Retrieval · Computer Science 2021-04-16 Raviteja Anantha , Svitlana Vakulenko , Zhucheng Tu , Shayne Longpre , Stephen Pulman , Srinivas Chappidi

Large Language Models (LLMs) have shown remarkable performance in multi-turn dialogue. However, in multi-turn dialogue, models still struggle to stay aligned with what has been established earlier, follow dependencies across many turns, and…

Computation and Language · Computer Science 2026-01-12 Jiawei Shen , Jia Zhu , Hanghui Guo , Weijie Shi , Yue Cui , Qingyu Niu , Guoqing Ma , Yidan Liang , Jingjiang Liu , Yiling Wang , Shimin Di , Jiajie Xu

Multi-party dialogue machine reading comprehension (MRC) brings tremendous challenge since it involves multiple speakers at one dialogue, resulting in intricate speaker information flows and noisy dialogue contexts. To alleviate such…

Computation and Language · Computer Science 2021-09-17 Yiyang Li , Hai Zhao

Conversational question answering (CQA) is a novel QA task that requires understanding of dialogue context. Different from traditional single-turn machine reading comprehension (MRC) tasks, CQA includes passage comprehension, coreference…

Computation and Language · Computer Science 2019-01-04 Chenguang Zhu , Michael Zeng , Xuedong Huang

Conversational Question Answering (ConvQA) models aim at answering a question with its relevant paragraph and previous question-answer pairs that occurred during conversation multiple times. To apply such models to a real-world scenario,…

Computation and Language · Computer Science 2023-02-13 Soyeong Jeong , Jinheon Baek , Sung Ju Hwang , Jong C. Park

Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…

Computation and Language · Computer Science 2019-02-27 Momchil Hardalov , Ivan Koychev , Preslav Nakov

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

This paper presents a novel self-supervised learning method for handling conversational documents consisting of transcribed text of human-to-human conversations. One of the key technologies for understanding conversational documents is…

Computation and Language · Computer Science 2021-02-17 Ryo Masumura , Naoki Makishima , Mana Ihori , Akihiko Takashima , Tomohiro Tanaka , Shota Orihashi

In this paper, we study how open-source large language models (LLMs) can be effectively deployed for improving query rewriting in conversational search, especially for ambiguous queries. We introduce CHIQ, a two-step method that leverages…

Information Retrieval · Computer Science 2024-09-27 Fengran Mo , Abbas Ghaddar , Kelong Mao , Mehdi Rezagholizadeh , Boxing Chen , Qun Liu , Jian-Yun Nie

Retrieving answer passages from long documents is a complex task requiring semantic understanding of both discourse and document context. We approach this challenge specifically in a clinical scenario, where doctors retrieve cohorts of…

Information Retrieval · Computer Science 2021-08-03 Paul Grundmann , Sebastian Arnold , Alexander Löser

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

Large Language Models (LLMs) have demonstrated significant capabilities, particularly in the domain of question answering (QA). However, their effectiveness in QA is often undermined by the vagueness of user questions. To address this…

Computation and Language · Computer Science 2025-02-26 Junhao Chen , Bowen Wang , Zhouqiang Jiang , Yuta Nakashima
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