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200 papers

Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

In sentiment analysis (SA) of product reviews, both user and product information are proven to be useful. Current tasks handle user profile and product information in a unified model which may not be able to learn salient features of users…

Computation and Language · Computer Science 2018-09-18 Yunfei Long , Mingyu Ma , Qin Lu , Rong Xiang , Chu-Ren Huang

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

This project develops an online, inductive recommendation system for newly listed products on e-commerce platforms, focusing on suggesting relevant new items to customers as they purchase other products. Using the Amazon Product…

Social and Information Networks · Computer Science 2025-06-04 Minghao Liu , Catherine Zhao , Nathan Zhou

Review score prediction of text reviews has recently gained a lot of attention in recommendation systems. A major problem in models for review score prediction is the presence of noise due to user-bias in review scores. We propose two…

Computation and Language · Computer Science 2017-05-15 Rahul Wadbude , Vivek Gupta , Dheeraj Mekala , Harish Karnick

Internet users generate content at unprecedented rates. Building intelligent systems capable of discriminating useful content within this ocean of information is thus becoming a urgent need. In this paper, we aim to predict the usefulness…

Computation and Language · Computer Science 2018-09-24 Marco Passon , Marco Lippi , Giuseppe Serra , Carlo Tasso

User evaluations include a significant quantity of information across online platforms. This information source has been neglected by the majority of existing recommendation systems, despite its potential to ease the sparsity issue and…

Information Retrieval · Computer Science 2022-06-24 Aristeidis Karras , Christos Karras

This project investigates factors that influence the perceived helpfulness of Amazon product reviews through machine learning techniques. After extensive feature analysis and correlation testing, we identified key metadata characteristics…

Neural and Evolutionary Computing · Computer Science 2024-12-05 Emin Kirimlioglu , Harrison Kung , Dominic Orlando

Online shopping platforms, such as Amazon, offer services to billions of people worldwide. Unlike web search or other search engines, product search engines have their unique characteristics, primarily featuring short queries which are…

Online fashion sales present a challenging use case for personalized recommendation: Stores offer a huge variety of items in multiple sizes. Small stocks, high return rates, seasonality, and changing trends cause continuous turnover of…

Information Retrieval · Computer Science 2017-08-25 Sebastian Heinz , Christian Bracher , Roland Vollgraf

The amount of content on online music streaming platforms is immense, and most users only access a tiny fraction of this content. Recommender systems are the application of choice to open up the collection to these users. Collaborative…

Information Retrieval · Computer Science 2017-08-23 Cedric De Boom , Rohan Agrawal , Samantha Hansen , Esh Kumar , Romain Yon , Ching-Wei Chen , Thomas Demeester , Bart Dhoedt

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

We present a collection recommender system that can automatically create and recommend collections of items at a user level. Unlike regular recommender systems, which output top-N relevant items, a collection recommender system outputs…

Information Retrieval · Computer Science 2021-05-04 Sanidhya Singal , Piyush Singh , Manjeet Dahiya

Machine Learning models are being utilized extensively to drive recommender systems, which is a widely explored topic today. This is especially true of the music industry, where we are witnessing a surge in growth. Besides a large chunk of…

Information Retrieval · Computer Science 2023-09-26 Rahul Singh , Pranav Kanuparthi

This paper introduces a novel dataset REGEN (Reviews Enhanced with GEnerative Narratives), designed to benchmark the conversational capabilities of recommender Large Language Models (LLMs), addressing the limitations of existing datasets…

Video-game players generate huge amounts of data, as everything they do within a game is recorded. In particular, among all the stored actions and behaviors, there is information on the in-game purchases of virtual products. Such…

Machine Learning · Statistics 2018-11-29 Paul Bertens , Anna Guitart , Pei Pei Chen , África Periáñez

Recommender systems have become an essential tool for providers and users of online services and goods, especially with the increased use of the Internet to access information and purchase products and services. This work proposes a novel…

Information Retrieval · Computer Science 2022-10-17 Abdullah Alhadlaq , Said Kerrache , Hatim Aboalsamh

The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…

Computation and Language · Computer Science 2012-11-01 Julian McAuley , Jure Leskovec , Dan Jurafsky

An important task for a recommender system to provide interpretable explanations for the user. This is important for the credibility of the system. Current interpretable recommender systems tend to focus on certain features known to be…

Information Retrieval · Computer Science 2018-07-19 Sixun Ouyang , Aonghus Lawlor , Felipe Costa , Peter Dolog

There are many on-line settings in which users publicly express opinions. A number of these offer mechanisms for other users to evaluate these opinions; a canonical example is Amazon.com, where reviews come with annotations like "26 of 32…

Computation and Language · Computer Science 2009-06-24 Cristian Danescu-Niculescu-Mizil , Gueorgi Kossinets , Jon Kleinberg , Lillian Lee