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Pre-trained language models (PLM) have marked a huge leap in neural dialogue modeling. While PLMs are pre-trained on large-scale text corpora, they are usually fine-tuned on scarce dialogue data with specific domain knowledge and dialogue…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Sang-Woo Lee

We present ConvLab-2, an open-source toolkit that enables researchers to build task-oriented dialogue systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the weakness of systems. As the successor of ConvLab…

Computation and Language · Computer Science 2020-04-30 Qi Zhu , Zheng Zhang , Yan Fang , Xiang Li , Ryuichi Takanobu , Jinchao Li , Baolin Peng , Jianfeng Gao , Xiaoyan Zhu , Minlie Huang

A target-guided proactive dialogue system aims to steer conversations proactively toward pre-defined targets, such as designated keywords or specific topics. During guided conversations, dynamically modeling conversational scenarios and…

Computation and Language · Computer Science 2026-05-13 Maodong Li , Yancui Li , Fang Kong

Controlling the behavior of language models (LMs) without re-training is a major open problem in natural language generation. While recent works have demonstrated successes on controlling simple sentence attributes (e.g., sentiment), there…

Computation and Language · Computer Science 2022-05-31 Xiang Lisa Li , John Thickstun , Ishaan Gulrajani , Percy Liang , Tatsunori B. Hashimoto

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

Large Language Models (LLMs) have advanced self-learning tools, enabling more personalized interactions. However, learners struggle to engage in meaningful dialogue and process complex information. To alleviate this, we incorporate…

Human-Computer Interaction · Computer Science 2026-04-14 Yi-Fan Cao , Kento Shigyo , Yitong Gu , Xiyuan Wang , Weijia Liu , Yang Wang , David Gotz , Zhilan Zhou , Huamin Qu

The field of NLP has undergone vast, continuous transformations over the past few years, sparking debates going beyond discipline boundaries. This begs important questions in education: how do we design courses that bridge sub-disciplines…

Computation and Language · Computer Science 2026-02-10 Junyi Jessy Li , Yang Janet Liu , Kanishka Misra , Valentina Pyatkin , William Sheffield

Target-oriented proactive dialogue systems aim to lead conversations from a dialogue context toward a pre-determined target, such as making recommendations on designated items or introducing new specific topics. To this end, it is critical…

Computation and Language · Computer Science 2024-03-12 Jian Wang , Dongding Lin , Wenjie Li

Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…

Computation and Language · Computer Science 2021-06-03 Siyang Liu , Chujie Zheng , Orianna Demasi , Sahand Sabour , Yu Li , Zhou Yu , Yong Jiang , Minlie Huang

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro

Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…

Computation and Language · Computer Science 2023-02-01 Cat P. Le , Luke Dai , Michael Johnston , Yang Liu , Marilyn Walker , Reza Ghanadan

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

Natural Language Understanding (NLU) and Natural Language Generation (NLG) are the two critical components of every conversational system that handles the task of understanding the user by capturing the necessary information in the form of…

Computer Vision and Pattern Recognition · Computer Science 2023-05-30 Mauajama Firdaus , Avinash Madasu , Asif Ekbal

Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the…

Computation and Language · Computer Science 2020-10-19 Yifan Gao , Chien-Sheng Wu , Jingjing Li , Shafiq Joty , Steven C. H. Hoi , Caiming Xiong , Irwin King , Michael R. Lyu

In this paper, we present ChatPLUG, a Chinese open-domain dialogue system for digital human applications that instruction finetunes on a wide range of dialogue tasks in a unified internet-augmented format. Different from other open-domain…

People speak at different levels of specificity in different situations. Depending on their knowledge, interlocutors, mood, etc.} A conversational agent should have this ability and know when to be specific and when to be general. We…

Computation and Language · Computer Science 2017-02-23 Jiwei Li , Will Monroe , Dan Jurafsky

Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including…

Computation and Language · Computer Science 2020-05-01 Siqi Bao , Huang He , Fan Wang , Hua Wu , Haifeng Wang

Goal-oriented dialogue systems face a trade-off between fluent language generation and task-specific control. While supervised learning with large language models is capable of producing realistic text, how to steer such responses towards…

Computation and Language · Computer Science 2022-04-25 Charlie Snell , Mengjiao Yang , Justin Fu , Yi Su , Sergey Levine