Related papers: Design and Appropriation of Computer-supported Sel…
Shift planning plays a key role for the health and well-being of healthcare workers. It determines when they work and when they can take time off to recover or engage in social activities. Current computer-support in shift planning is…
The strains associated with shift work decrease healthcare workers' well-being. However, shift schedules adapted to their individual needs can partially mitigate these problems. From a computing perspective, shift scheduling was so far…
As processes around hybrid work, spatially distant collaborations, and work-life boundaries grow increasingly complex, managing workers' schedules for synchronous meetings has become a critical aspect of building successful global teams.…
Shift workers who are essential contributors to our society, face high risks of poor health and wellbeing. To help with their problems, we collected and analyzed physiological and behavioral wearable sensor data from shift working nurses…
Due to the increasing nature of flexible work and the recent requirements from COVID-19 restrictions, workplaces are becoming more hybrid (i.e. allowing workers to work between traditional office spaces and elsewhere including from home).…
Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides…
Stress is a pervasive challenge that significantly impacts worker health and well-being. Workplace stress is driven by various factors, ranging from organizational changes to poor workplace design. Although individual stress management…
In artificial intelligence (AI) mediated workforce management systems (e.g., crowdsourcing), long-term success depends on workers accomplishing tasks productively and resting well. This dual objective can be summarized by the concept of…
Health management of complex dynamic systems has traditionally evolved separately from automated control, planning, and scheduling (generally referred to in the paper as decision making). A goal of Integrated System Health Management has…
With the heightened digitization of the workplace, alongside the rise of remote and hybrid work prompted by the pandemic, there is growing corporate interest in using passive sensing technologies for workplace wellbeing. Existing research…
Emotional stress often has a significant effect on the working performance of staff, but this effect is commonly neglected in existing staff scheduling methods. We study a call-center staff scheduling problem, which considers the evolution…
Purpose: This study investigates the dynamics of knowledge sharing in healthcare, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in healthcare. Design/methodology/approach:…
When managing an organization, planners often encounter numerous challenging scenarios. In such instances, relying solely on intuition or managerial experience may not suffice, necessitating a quantitative approach. This demand is further…
This paper deals with operational models for integrated shift and task scheduling problem. Staff scheduling problem is a special case of this with staff requirements as given input to the problem. Both problems become hard to solve when the…
Sleep is vital for maintaining cognitive function, facilitating metabolic waste removal, and supporting memory consolidation. However, modern societal demands, particularly shift work, often disrupt natural sleep patterns. This can induce…
Context. Software professionals learned from their experience during the pandemic that most of their work can be done remotely, and now software companies are expected to adopt hybrid work models to avoid the resignation of talented…
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…
Staff scheduling is a well-known problem in operations research and finds its application at hospitals, airports, supermarkets, and many others. Its goal is to assign shifts to staff members such that a certain objective function, e.g.…
Work-stealing systems are typically oblivious to the nature of the tasks they are scheduling. For instance, they do not know or take into account how long a task will take to execute or how many subtasks it will spawn. Moreover, the actual…
Care is primarily a collective phenomenon, with a practice that involves sharing health and wellbeing information within a trusted "care circle" of family members and companions for sensemaking, interpretation, decision-making, and…