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In Task-Oriented Dialogue (TOD) systems, correctly updating the system's understanding of the user's needs is key to a smooth interaction. Traditionally TOD systems are composed of several modules that interact with one another. While each…

Computation and Language · Computer Science 2023-11-21 Lucas Druart , Léo Jacqmin , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

Task-oriented dialog systems rely on dialog state tracking (DST) to monitor the user's goal during the course of an interaction. Multi-domain and open-vocabulary settings complicate the task considerably and demand scalable solutions. In…

Computation and Language · Computer Science 2020-09-28 Michael Heck , Carel van Niekerk , Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Marco Moresi , Milica Gašić

Prompt-based methods with large pre-trained language models (PLMs) have shown impressive unaided performance across many NLP tasks. These models improve even further with the addition of a few labeled in-context exemplars to guide output…

Computation and Language · Computer Science 2023-02-14 Derek Chen , Kun Qian , Zhou Yu

The goal of dialogue state tracking (DST) is to predict the current dialogue state given all previous dialogue contexts. Existing approaches generally predict the dialogue state at every turn from scratch. However, the overwhelming majority…

Computation and Language · Computer Science 2021-07-28 Jinyu Guo , Kai Shuang , Jijie Li , Zihan Wang

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

Recently, researchers have explored using the encoder-decoder framework to tackle dialogue state tracking (DST), which is a key component of task-oriented dialogue systems. However, they regard a multi-turn dialogue as a flat sequence,…

Computation and Language · Computer Science 2021-07-27 Linhao Zhang , Houfeng Wang

Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for…

Computation and Language · Computer Science 2021-05-18 Yang Zhang , Vahid Noroozi , Evelina Bakhturina , Boris Ginsburg

In task-oriented dialogue systems, recent dialogue state tracking methods tend to perform one-pass generation of the dialogue state based on the previous dialogue state. The mistakes of these models made at the current turn are prone to be…

Computation and Language · Computer Science 2021-11-01 Xin Tian , Liankai Huang , Yingzhan Lin , Siqi Bao , Huang He , Yunyi Yang , Hua Wu , Fan Wang , Shuqi Sun

A key component of modern conversational systems is the Dialogue State Tracker (or DST), which models a user's goals and needs. Toward building more robust and reliable DSTs, we introduce a prompt-based learning approach to automatically…

Computation and Language · Computer Science 2023-06-08 Xiangjue Dong , Yun He , Ziwei Zhu , James Caverlee

Dialogue state trackers have made significant progress on benchmark datasets, but their generalization capability to novel and realistic scenarios beyond the held-out conversations is less understood. We propose controllable counterfactuals…

Computation and Language · Computer Science 2021-03-29 Shiyang Li , Semih Yavuz , Kazuma Hashimoto , Jia Li , Tong Niu , Nazneen Rajani , Xifeng Yan , Yingbo Zhou , Caiming Xiong

Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…

Sound · Computer Science 2023-12-05 Jihyun Lee , Yejin Jeon , Wonjun Lee , Yunsu Kim , Gary Geunbae Lee

Dialogue state tracking (DST) aims to predict the current dialogue state given the dialogue history. Existing methods generally exploit the utterances of all dialogue turns to assign value for each slot. This could lead to suboptimal…

Computation and Language · Computer Science 2022-05-06 Yifan Wang , Jing Zhao , Junwei Bao , Chaoqun Duan , Youzheng Wu , Xiaodong He

This paper proposes an improvement to the existing data-driven Neural Belief Tracking (NBT) framework for Dialogue State Tracking (DST). The existing NBT model uses a hand-crafted belief state update mechanism which involves an expensive…

Computation and Language · Computer Science 2018-05-30 Nikola Mrkšić , Ivan Vulić

Though Dialogue State Tracking (DST) is a core component of spoken dialogue systems, recent work on this task mostly deals with chat corpora, disregarding the discrepancies between spoken and written language.In this paper, we propose…

Audio and Speech Processing · Electrical Eng. & Systems 2023-09-01 Léo Jacqmin , Lucas Druart , Yannick Estève , Benoît Favre , Lina Maria Rojas-Barahona , Valentin Vielzeuf

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…

Computation and Language · Computer Science 2024-04-04 Seanie Lee , Jianpeng Cheng , Joris Driesen , Alexandru Coca , Anders Johannsen

Augmentation of task-oriented dialogues has followed standard methods used for plain-text such as back-translation, word-level manipulation, and paraphrasing despite its richly annotated structure. In this work, we introduce an augmentation…

Computation and Language · Computer Science 2022-03-23 Taha Aksu , Zhengyuan Liu , Min-Yen Kan , Nancy F. Chen

Dialogue state tracking (DST) is an important part of a spoken dialogue system. Existing DST models either ignore temporal feature dependencies across dialogue turns or fail to explicitly model temporal state dependencies in a dialogue. In…

Computation and Language · Computer Science 2020-10-06 Junfan Chen , Richong Zhang , Yongyi Mao , Jie Xu

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…

Computation and Language · Computer Science 2019-08-22 Qingbin Liu , Shizhu He , Kang Liu , Shengping Liu , Jun Zhao
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