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A primary goal of remote collaboration tools is to provide effective and inclusive meetings for all participants. To study meeting effectiveness and meeting inclusiveness, we first conducted a large-scale email survey (N=4,425; after…
Background. The widespread adoption of hybrid work following the COVID-19 pandemic has fundamentally transformed software development practices, introducing new challenges in communication and collaboration as organizations transition from…
Workplace meetings are vital to organizational collaboration, yet relatively little progress has been made toward measuring meeting effectiveness and inclusiveness at scale. The recent rise in remote and hybrid meetings represents an…
Remote work has expanded dramatically since 2020, upending longstanding travel patterns and behavior. More fundamentally, the flexibility for remote workers to choose when and where to work has created much stronger connections between…
Due to the Covid-19 pandemic in 2020 or other business decisions, remote work is becoming increasingly popular. "Remote first" working environments exist within companies where most employees work remotely. This paper takes a deep dive into…
As the world continues to change, more and more knowledge workers are embracing remote work. Yet this comes with its challenges for their productivity, and while many Task Management applications promise to improve the productivity of…
As processes around hybrid work, spatially distant collaborations, and work-life boundaries grow increasingly complex, managing workers' schedules for synchronous meetings has become a critical aspect of building successful global teams.…
The Covid-19 pandemic established hybrid work as the new norm in software development companies. In large-scale agile, meetings of different types are pivotal for collaboration, and decisions need to be taken on how they are organized and…
Ineffective meetings due to unclear goals are major obstacles to productivity, yet support for intentionality is surprisingly scant in our meeting and allied workflow technologies. To design for intentionality, we need to understand…
Although the public health emergency related to the coronavirus disease 2019 (COVID-19) pandemic has officially ended, many software developers still work partly from home. Agile teams that coordinate their office time foster a sense of…
The COVID-19 pandemic has forced many employees to work from home. Organizational bulk emails now play a critical role to reach employees with central information in this work-from-home environment. However, we know from our own recent work…
The COVID-19 pandemic has accelerated digital transformations across industries, but also introduced new challenges into workplaces, including the difficulties of effectively socializing with colleagues when working remotely. This challenge…
During the Covid-19 pandemic, online meetings became common for daily teamwork in the home office. To understand the opportunities and challenges of meeting in virtual reality (VR) compared to video conferences, we conducted the weekly team…
Interpersonal spoken communication is central to human interaction and the exchange of information. Such interactive processes involve not only speech and spoken language but also non-verbal cues such as hand gestures, facial expressions,…
Context. Due to the COVID-19 pandemic, software professionals had to abruptly shift to ostensibly temporary home offices, which affected teamwork in several ways. Goal. This study aims to explore how these professionals coped with remote…
Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use video conferencing platforms to additionally fulfil social…
Over the past years, there has been a shift towards online and hybrid meeting forms in workplace environments, partly as a consequence of various COVID-19 restrictions. However, the decision-making process on how to best collaborate with…
The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…
With more and more meetings moving to a digital domain, meeting summarization has recently gained interest in both academic and commercial research. However, prior academic research focuses on meeting summarization as an offline task,…
While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…