Related papers: Open-domain Topic Identification of Out-of-domain …

Neural dialog models often lack robustness to anomalous user input and produce inappropriate responses which leads to frustrating user experience. Although there are a set of prior approaches to out-of-domain (OOD) utterance detection, they…

For most intelligent assistant systems, it is essential to have a mechanism that detects out-of-domain (OOD) utterances automatically to handle noisy input properly. One typical approach would be introducing a separate class that contains…

Incorporating external knowledge sources effectively in conversations is a longstanding problem in open-domain dialogue research. The existing literature on open-domain knowledge selection is limited and makes certain brittle assumptions on…

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

To ensure satisfactory user experience, dialog systems must be able to determine whether an input sentence is in-domain (ID) or out-of-domain (OOD). We assume that only ID sentences are available as training data because collecting enough…

Conversational agents are usually designed for closed-world environments. Unfortunately, users can behave unexpectedly. Based on the open-world environment, we often encounter the situation that the training and test data are sampled from…

Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…

Natural Language Understanding (NLU) is a vital component of dialogue systems, and its ability to detect Out-of-Domain (OOD) inputs is critical in practical applications, since the acceptance of the OOD input that is unsupported by the…

In open-domain dialogue intelligent agents should exhibit the use of knowledge, however there are few convincing demonstrations of this to date. The most popular sequence to sequence models typically "generate and hope" generic utterances…

Out of Scope (OOS) detection in Conversational AI solutions enables a chatbot to handle a conversation gracefully when it is unable to make sense of the end-user query. Accurately tagging a query as out-of-domain is particularly hard in…

In domain classification for spoken dialog systems, correct detection of out-of-domain (OOD) utterances is crucial because it reduces confusion and unnecessary interaction costs between users and the systems. Previous work usually utilizes…

While pretrained language models have exhibited impressive generalization capabilities, they still behave unpredictably under certain domain shifts. In particular, a model may learn a reasoning process on in-domain training data that does…

The task of identifying out-of-domain (OOD) input examples directly at test-time has seen renewed interest recently due to increased real world deployment of models. In this work, we focus on OOD detection for natural language sentence…

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Spread of fake news using out-of-context images and captions has become widespread in this era of information overload. Since fake news can belong to different domains like politics, sports, etc. with their unique characteristics, inference…

Robust dialogue belief tracking is a key component in maintaining good quality dialogue systems. The tasks that dialogue systems are trying to solve are becoming increasingly complex, requiring scalability to multi domain, semantically rich…

Knowledge-based, open-domain dialogue generation aims to build chit-chat systems that talk to humans using mined support knowledge. Many types and sources of knowledge have previously been shown to be useful as support knowledge. Even in…

Discourse relation identification has been an active area of research for many years, and the challenge of identifying implicit relations remains largely an unsolved task, especially in the context of an open-domain dialogue system.…

We introduce an open-domain topic classification system that accepts user-defined taxonomy in real time. Users will be able to classify a text snippet with respect to any candidate labels they want, and get instant response from our web…

Out-of-scope (OOS) intent detection is a critical challenge in task-oriented dialogue systems (TODS), as it ensures robustness to unseen and ambiguous queries. In this work, we propose a novel but simple modular framework that combines…