Related papers: I Beg to Differ: A study of constructive disagreem…
Disagreements are frequently studied from the perspective of either detecting toxicity or analysing argument structure. We propose a framework of dispute tactics that unifies these two perspectives, as well as other dialogue acts which play…
In this work, we study disagreements in discussions around Wikidata, an online knowledge community that builds the data backend of Wikipedia. Discussions are essential in collaborative work as they can increase contributor performance and…
This thesis focuses on gaining linguistic insights into textual discussions on a word level. It was of special interest to distinguish messages that constructively contribute to a discussion from those that are detrimental to them. Thereby,…
As public discourse continues to move and grow online, conversations about divisive topics on social media platforms have also increased. These divisive topics prompt both contentious and non-contentious conversations. Although what…
Information-communication technology promotes collaborative environments like Wikipedia where, however, controversiality and conflicts can appear. To describe the rise, persistence, and resolution of such conflicts we devise an extended…
Disagreements are common in online discussions. Disagreement may foster collaboration and improve the quality of a discussion under some conditions. Although there exist methods for recognizing disagreement, a deeper understanding of…
Research on the structure of dialogue has been hampered for years because large dialogue corpora have not been available. This has impacted the dialogue research community's ability to develop better theories, as well as good off the shelf…
Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…
When conflicts escalate, is it due to what is said or how it is said? In the conflict literature, two theoretical approaches take opposing views: one focuses on the content of the disagreement, while the other focuses on how it is…
We investigate the novel task of online dispute detection and propose a sentiment analysis solution to the problem: we aim to identify the sequence of sentence-level sentiments expressed during a discussion and to use them as features in a…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
The utilization of social media material in journalistic workflows is increasing, demanding automated methods for the identification of mis- and disinformation. Since textual contradiction across social media posts can be a signal of…
We present an analysis of user conversations in on-line social media and their evolution over time. We propose a dynamic model that accurately predicts the growth dynamics and structural properties of conversation threads. The model…
In this work, we present a novel quantification of conflict in online discussion. Unlike previous studies on conflict dynamics, which model conflict as a binary phenomenon, our measure is continuous-valued, which we validate with manually…
Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…
Detecting controversy in general web pages is a daunting task, but increasingly essential to efficiently moderate discussions and effectively filter problematic content. Unfortunately, controversies occur across many topics and domains,…
Wikipedia is nowadays a widely used encyclopedia, and one of the most visible sites on the Internet. Its strong principle of collaborative work and free editing sometimes generates disputes due to disagreements between users. In this…
We study the problem of agreement and disagreement detection in online discussions. An isotonic Conditional Random Fields (isotonic CRF) based sequential model is proposed to make predictions on sentence- or segment-level. We automatically…
Online discourse is often perceived as polarized and unproductive. While some conversational discourse parsing frameworks are available, they do not naturally lend themselves to the analysis of contentious and polarizing discussions.…
The voluntary process of Wikipedia edition provides an environment where the outcome is clearly a collective product of interactions involving a large number of people. We propose a simple agent-based model, developed from real data, to…