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Related papers: MICROS: Mixed-Initiative ConveRsatiOnal Systems Wo…

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Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

As Multi-Robot Systems (MRS) become more affordable and computing capabilities grow, they provide significant advantages for complex applications such as environmental monitoring, underwater inspections, or space exploration. However,…

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

Conversational recommender systems (CRSs) imitate human advisors to assist users in finding items through conversations and have recently gained increasing attention in domains such as media and e-commerce. Like in human communication,…

Human-Computer Interaction · Computer Science 2022-03-25 Wanling Cai , Yucheng Jin , Li Chen

This workshop brings together experts of communities which often have been perceived as different once: bibliometrics / scientometrics / informetrics on the one side and information retrieval on the other. Our motivation as organizers of…

Information Retrieval · Computer Science 2015-01-13 Philipp Mayr , Ingo Frommholz , Andrea Scharnhorst , Peter Mutschke

With the advancement of information retrieval (IR) technologies, robustness is increasingly attracting attention. When deploying technology into practice, we consider not only its average performance under normal conditions but, more…

Information Retrieval · Computer Science 2025-03-25 Yu-An Liu , Haya Nachimovsky , Ruqing Zhang , Oren Kurland , Jiafeng Guo , Moshe Tennenholtz

In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…

Information Retrieval · Computer Science 2021-06-16 T. Beelen , E. Velner , R. Ordelman , K. P. Truong , V. Evers , T. Huibers

Conversational Recommender Systems (CRSs)aim to engage users in dialogue to provide tailored recommendations. While traditional CRSs focus on eliciting preferences and retrieving items, real-world e-commerce interactions involve more…

Information Retrieval · Computer Science 2025-08-08 Tongyoung Kim , Jeongeun Lee , Soojin Yoon , Sunghwan Kim , Dongha Lee

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

The conversational recommendation system (CRS) has been criticized regarding its user experience in real-world scenarios, despite recent significant progress achieved in academia. Existing evaluation protocols for CRS may prioritize…

Computation and Language · Computer Science 2024-05-07 Chen Huang , Peixin Qin , Yang Deng , Wenqiang Lei , Jiancheng Lv , Tat-Seng Chua

Generative information retrieval (IR) has experienced substantial growth across multiple research communities (e.g., information retrieval, computer vision, natural language processing, and machine learning), and has been highly visible in…

Information Retrieval · Computer Science 2023-06-14 Gabriel Bénédict , Ruqing Zhang , Donald Metzler

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

Robotics · Computer Science 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

Semantically connecting users and items is a fundamental problem for the matching stage of an industrial recommender system. Recent advances in this topic are based on multi-channel retrieval to efficiently measure users' interest on items…

Information Retrieval · Computer Science 2022-02-15 Yujie Lu , Ping Nie , Shengyu Zhang , Ming Zhao , Ruobing Xie , William Yang Wang , Yi Ren

Human computer conversation is regarded as one of the most difficult problems in artificial intelligence. In this paper, we address one of its key sub-problems, referred to as short text conversation, in which given a message from human,…

Information Retrieval · Computer Science 2014-09-01 Zongcheng Ji , Zhengdong Lu , Hang Li

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen