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Process science is a highly interdisciplinary field of research. Despite numerous proposals, process science lacks an adequate understanding of the core concepts of the field, including notions such as process, event, and system. A more…

There is no doubt that management practices are linked to the productivity and performance of a company. However, research findings are mixed. This paper provides a multi-disciplinary review of the current evidence of such a relationship…

The digitization of the world has also led to a digitization of communication processes. Traditional research methods fall short in understanding communication in digital worlds as the scope has become too large in volume, variety, and…

Here we shall consider a very popular practical applied problem of managing mode switching (in this work we are considering managing billing plans). Out of the two parties (service provider and service consumer), participating in the…

We consider forecasting the latent rate profiles of a time series of inhomogeneous Poisson processes. The work is motivated by operations management of queueing systems, in particular, telephone call centers, where accurate forecasting of…

The precise estimation of resource usage is a complex and challenging issue due to the high variability and dimensionality of heterogeneous service types and dynamic workloads. Over the last few years, the prediction of resource usage and…

Generalisability and transportability of clinical prediction models (CPMs) refer to their ability to maintain predictive performance when applied to new populations. While CPMs may show good generalisability or transportability to a…

Due to the popularity of smart mobile phones and context-aware technology, various contextual data relevant to users' diverse activities with mobile phones is available around us. This enables the study on mobile phone data and…

With the rise in data centre virtualization, there are increasing choices as to where to place workloads, be it in web applications, Enterprise IT or in Network Function Virtualisation. Workload placement approaches available today…

This paper presents a theoretical discussion for environmentally-conscious job deployment and migration in cloud environments, aiming to minimize the environmental impact of resource provisioning while incorporating sustainability…

As the Grid evolves from a high performance cluster middleware to a multipurpose utility computing framework, a good understanding of Grid applications, their statistics and utilisation patterns is required. This study looks at job…

Web Engineering is the application of systematic, disciplined and quantifiable approaches to development, operation, and maintenance of Web-based applications. It is both a pro-active approach and a growing collection of theoretical and…

Information management is one of the most significant issues in nowadays data centers. Selection of appropriate software, security mechanisms and effective energy consumption management together with caring for the environment enforces a…

There is an increasing need to develop artificial intelligence systems that assist groups of humans working on coordinated tasks. These systems must recognize and understand the plans and relationships between actions for a team of humans…

In the field of computational science and engineering, workflows often entail the application of various software, for instance, for simulation or pre- and postprocessing. Typically, these components have to be combined in arbitrarily…

This paper is about a new way for programming distributed applications: the service-oriented one. It is a concept paper based upon our experience in developing a theory and a language for programming services. Both the theoretical…

Predictive models are one of the most important techniques that are widely applied in many areas of software engineering. There have been a large number of primary studies that apply predictive models and that present well-preformed studies…

Cluster computing is not a new area of computing. It is, however, evident that there is a growing interest in its usage in all areas where applications have traditionally used parallel or distributed computing platforms. The growing…

Algorithms, policies, and methodologies are necessary to achieve high user satisfaction and practical utilization in cloud computing by ensuring the efficient and fair allocation of every computing resource. Whenever a new job arrives in…

Tools for managing technical skills are used in many companies, but there has been little discussion about how such tools are used in practice. We report here on different types of actual usage in a medium-size software consulting company.…