Related papers: Personalization Paradox in Behavior Change Apps: L…
Personalized adaptation technology has been adopted in a wide range of digital applications such as health, training and education, e-commerce and entertainment. Personalization systems typically build a user model, aiming to characterize…
Modern applications significantly enhance user experience by adapting to each user's individual condition and/or preferences. While this adaptation can greatly improve utility or be essential for the application to work (e.g., for…
AI-assisted writing raises concerns about autonomy and ownership when benefiting writers. Personalization has been proposed as an effective solution while also risking writers' reliance on AI and behavior shifting. For better…
AI systems that model and interact with users can update their models over time to reflect new information and changes in the environment. Although these updates may improve the overall performance of the AI system, they may actually hurt…
Personalization despite being an effective solution to the problem information overload remains tricky on account of multiple dimensions to consider. Furthermore, the challenge of avoiding overdoing personalization involves estimation of a…
The recent growth of digital interventions for mental well-being prompts a call-to-arms to explore the delivery of personalised recommendations from a user's perspective. In a randomised placebo study with a two-way factorial design, we…
While the public claim concern for their privacy, they frequently appear to overlook it. This disparity between concern and behaviour is known as the Privacy Paradox. Such issues are particularly prevalent on wearable devices. These…
Personalisation refers to the catering of online services to match consumer's interests. In order to provide personalised service, companies gather data on the consumer. In this situation, consumers must navigate a trade-off when they want…
Promoting healthy lifestyle behaviors remains a major public health concern, particularly due to their crucial role in preventing chronic conditions such as cancer, heart disease, and type 2 diabetes. Mobile health applications present a…
As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…
Interactions with AI assistants are increasingly personalized to individual users. As AI personalization is dynamic and machine-learning-driven, we have limited understanding of how personalization affects interaction outcomes and user…
Gamification represents an effective way to incentivize user behavior across a number of computing applications. However, despite the fact that physical activity is essential for a healthy lifestyle, surprisingly little is known about how…
Technology has recently been recruited in the war against the ongoing obesity crisis; however, the adoption of Health & Fitness applications for regular exercise is a struggle. In this study, we present a unique demographically…
AIVisor, an agentic retrieval-augmented LLM for student advising, was used to examine how personalization affects system performance across multiple evaluation dimensions. Using twelve authentic advising questions intentionally designed to…
As "Big Data" has become pervasive, an increasing amount of research has connected the dots between human behaviour in the offline and online worlds. Consequently, researchers have exploited these new findings to create models that better…
Modern applications significantly enhance user experience by adapting to each user's individual condition and/or preferences. While this adaptation can greatly improve a user's experience or be essential for the application to work, the…
The rapid advancement of AI companionship systems has positioned them as scalable interventions for addressing social isolation. Current design approaches emphasize maximizing user engagement and satisfaction, treating effective alignment…
Mobile applications increasingly rely on sensor data to infer user context and deliver personalized experiences. Yet the mechanisms behind this personalization remain opaque to users and researchers alike. This paper presents a sandbox…
Both the general public and academic communities have raised concerns about sycophancy, the phenomenon of artificial intelligence (AI) excessively agreeing with or flattering users. Yet, beyond isolated media reports of severe consequences,…
Can competition among misaligned AI providers yield aligned outcomes for a diverse population of users, and what role does model personalization play? We study a setting where multiple competing AI providers interact with multiple users who…