Related papers: Explanation as a Defense of Recommendation

Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution…

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

As recommendation is essentially a comparative (or ranking) process, a good explanation should illustrate to users why an item is believed to be better than another, i.e., comparative explanations about the recommended items. Ideally, after…

Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…

Artificial intelligence and machine learning algorithms have become ubiquitous. Although they offer a wide range of benefits, their adoption in decision-critical fields is limited by their lack of interpretability, particularly with textual…

Explaining to users why some items are recommended is critical, as it can help users to make better decisions, increase their satisfaction, and gain their trust in recommender systems (RS). However, existing explainable RS usually consider…

Providing natural language explanations for recommendations is particularly useful from the perspective of a non-expert user. Although several methods for providing such explanations have recently been proposed, we argue that an important…

The adoption of machine learning in high-stakes applications such as healthcare and law has lagged in part because predictions are not accompanied by explanations comprehensible to the domain user, who often holds the ultimate…

Explanations are used in recommender systems for various reasons. Users have to be supported in making (high-quality) decisions more quickly. Developers of recommender systems want to convince users to purchase specific items. Users should…

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language…

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Providing natural language-based explanations to justify recommendations helps to improve users' satisfaction and gain users' trust. However, as current explanation generation methods are commonly trained with an objective to mimic existing…

Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

An important task for a recommender system to provide interpretable explanations for the user. This is important for the credibility of the system. Current interpretable recommender systems tend to focus on certain features known to be…

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Providing personalized explanations for recommendations can help users to understand the underlying insight of the recommendation results, which is helpful to the effectiveness, transparency, persuasiveness and trustworthiness of…

Explanations shed light on a machine learning model's rationales and can aid in identifying deficiencies in its reasoning process. Explanation generation models are typically trained in a supervised way given human explanations. When such…

The main objective of explanations is to transmit knowledge to humans. This work proposes to construct informative explanations for predictions made from machine learning models. Motivated by the observations from social sciences, our…