Related papers: Zero-shot Generalization in Dialog State Tracking …
The schema-guided paradigm overcomes scalability issues inherent in building task-oriented dialogue (TOD) agents with static ontologies. Instead of operating on dialogue context alone, agents have access to hierarchical schemas containing…
This paper introduces one of our group's work on the Dialog System Technology Challenges 8 (DSTC8), the SPPD system for Schema Guided dialogue state tracking challenge. This challenge, named as Track 4 in DSTC8, provides a brand new and…
Learning with minimal data is one of the key challenges in the development of practical, production-ready goal-oriented dialogue systems. In a real-world enterprise setting where dialogue systems are developed rapidly and are expected to…
Slot filling is identifying contiguous spans of words in an utterance that correspond to certain parameters (i.e., slots) of a user request/query. Slot filling is one of the most important challenges in modern task-oriented dialog systems.…
As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or…
Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…
Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…
Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…
Dialog State Tracking (DST) is one of the most crucial modules for goal-oriented dialogue systems. In this paper, we introduce FastSGT (Fast Schema Guided Tracker), a fast and robust BERT-based model for state tracking in goal-oriented…
Stance detection is an important component of understanding hidden influences in everyday life. Since there are thousands of potential topics to take a stance on, most with little to no training data, we focus on zero-shot stance detection:…
Task-oriented dialog systems increasingly rely on deep learning-based slot filling models, usually needing extensive labeled training data for target domains. Often, however, little to no target domain training data may be available, or the…
Tracking dialogue states to better interpret user goals and feed downstream policy learning is a bottleneck in dialogue management. Common practice has been to treat it as a problem of classifying dialogue content into a set of pre-defined…
The challenge of defining a slot schema to represent the state of a task-oriented dialogue system is addressed by Slot Schema Induction (SSI), which aims to automatically induce slots from unlabeled dialogue data. Whereas previous…
Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…
State-of-the-art slot filling models for goal-oriented human/machine conversational language understanding systems rely on deep learning methods. While multi-task training of such models alleviates the need for large in-domain annotated…
Dialogue state tracking, which estimates user goals and requests given the dialogue context, is an essential part of task-oriented dialogue systems. In this paper, we propose the Global-Locally Self-Attentive Dialogue State Tracker (GLAD),…
Conversational agents such as Alexa and Google Assistant constantly need to increase their language understanding capabilities by adding new domains. A massive amount of labeled data is required for training each new domain. While domain…
Existing dialogue state tracking (DST) models require plenty of labeled data. However, collecting high-quality labels is costly, especially when the number of domains increases. In this paper, we address a practical DST problem that is…
Slot filling is a fundamental task in dialog state tracking in task-oriented dialog systems. In multi-domain task-oriented dialog system, user utterances and system responses may mention multiple named entities and attributes values. A…
Zero-shot cross-domain slot filling aims to transfer knowledge from the labeled source domain to the unlabeled target domain. Existing models either encode slot descriptions and examples or design handcrafted question templates using…