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Semantic caching significantly reduces computational costs and improves efficiency by storing and reusing large language model (LLM) responses. However, existing systems rely primarily on matching individual queries, lacking awareness of…

Computation and Language · Computer Science 2025-07-16 Jianxin Yan , Wangze Ni , Lei Chen , Xuemin Lin , Peng Cheng , Zhan Qin , Kui Ren

Large Transformer-based language models can aid human authors by suggesting plausible continuations of text written so far. However, current interactive writing assistants do not allow authors to guide text generation in desired topical…

Computation and Language · Computer Science 2021-03-30 Haw-Shiuan Chang , Jiaming Yuan , Mohit Iyyer , Andrew McCallum

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

We study multi-turn response generation for open-domain dialogues. The existing state-of-the-art addresses the problem with deep neural architectures. While these models improved response quality, their complexity also hinders the…

Computation and Language · Computer Science 2020-11-10 Yufan Zhao , Can Xu , Wei Wu , Lei Yu

We introduce TacoBot, a user-centered task-oriented digital assistant designed to guide users through complex real-world tasks with multiple steps. Covering a wide range of cooking and how-to tasks, we aim to deliver a collaborative and…

Computation and Language · Computer Science 2023-08-01 Lingbo Mo , Shijie Chen , Ziru Chen , Xiang Deng , Ashley Lewis , Sunit Singh , Samuel Stevens , Chang-You Tai , Zhen Wang , Xiang Yue , Tianshu Zhang , Yu Su , Huan Sun

This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…

Computation and Language · Computer Science 2019-09-06 Tho Luong Chi , Phuong Le-Hong

We introduce a novel approach to transformers that learns hierarchical representations in multiparty dialogue. First, three language modeling tasks are used to pre-train the transformers, token- and utterance-level language modeling and…

Computation and Language · Computer Science 2020-06-01 Changmao Li , Jinho D. Choi

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

Abstractive dialogue summarization is to generate a concise and fluent summary covering the salient information in a dialogue among two or more interlocutors. It has attracted great attention in recent years based on the massive emergence…

Computation and Language · Computer Science 2023-08-08 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's…

Computation and Language · Computer Science 2021-12-17 David Thulke , Nico Daheim , Christian Dugast , Hermann Ney

Deploying conversational voice agents with large language models faces a critical challenge: cloud-based foundation models provide deep reasoning and domain knowledge but introduce latency that disrupts natural conversation, while on-device…

Computation and Language · Computer Science 2025-11-11 Vidya Srinivas , Zachary Englhardt , Maximus Powers , Shwetak Patel , Vikram Iyer

Pre-trained transformers have recently clinched top spots in the gamut of natural language tasks and pioneered solutions to software engineering tasks. Even information retrieval has not been immune to the charm of the transformer, though…

Information Retrieval · Computer Science 2021-08-10 Colin B. Clement , Chen Wu , Dawn Drain , Neel Sundaresan

Prior studies addressing target-oriented conversational tasks lack a crucial notion that has been intensively studied in the context of goal-oriented artificial intelligence agents, namely, planning. In this study, we propose the task of…

Computation and Language · Computer Science 2022-09-21 Yosuke Kishinami , Reina Akama , Shiki Sato , Ryoko Tokuhisa , Jun Suzuki , Kentaro Inui

Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product…

Computation and Language · Computer Science 2021-09-14 Liqiang Xiao , Jun Ma2 , Xin Luna Dong , Pascual Martinez-Gomez , Nasser Zalmout , Wei Chen , Tong Zhao , Hao He , Yaohui Jin

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…

Information Retrieval · Computer Science 2020-02-06 Liu Yang , Minghui Qiu , Chen Qu , Cen Chen , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Haiqing Chen

Mixed initiative in open-domain dialogue requires a system to pro-actively introduce new topics. The one-turn topic transition task explores how a system connects two topics in a cooperative and coherent manner. The goal of the task is to…

Computation and Language · Computer Science 2021-05-31 Karin Sevegnani , David M. Howcroft , Ioannis Konstas , Verena Rieser

It is well-known that document context is vital for resolving a range of translation ambiguities, and in fact the document setting is the most natural setting for nearly all translation. It is therefore unfortunate that machine translation…

Computation and Language · Computer Science 2024-05-17 Matt Post , Marcin Junczys-Dowmunt

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

Conversational search facilitates complex information retrieval by enabling multi-turn interactions between users and the system. Supporting such interactions requires a comprehensive understanding of the conversational inputs to formulate…

Information Retrieval · Computer Science 2024-05-29 Fengran Mo , Chen Qu , Kelong Mao , Tianyu Zhu , Zhan Su , Kaiyu Huang , Jian-Yun Nie