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A KRM-based dialogue management (DM) is proposed using to implement human-computer dialogue system in complex scenarios. KRM-based DM has a well description ability and it can ensure the logic of the dialogue process. Then a complex…
Recently, resources and tasks were proposed to go beyond state tracking in dialogue systems. An example is the frame tracking task, which requires recording multiple frames, one for each user goal set during the dialogue. This allows a…
Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…
Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…
This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…
Open-domain dialogue systems have started to engage in continuous conversations with humans. Those dialogue systems are required to be adjusted to the human interlocutor and evaluated in terms of their perspective. However, it is…
To build open-domain chatbots that are able to use diverse communicative skills, we propose a novel framework BotsTalk, where multiple agents grounded to the specific target skills participate in a conversation to automatically annotate…
How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…
Emotion is fundamental to humanity. The ability to perceive, understand and respond to social interactions in a human-like manner is one of the most desired capabilities in artificial agents, particularly in social-media bots. Over the past…
Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…
While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…
This article presents the Cogni-CISMeF project, which aims at improving the health information search engine CISMeF, by including a conversational agent that interacts with the user in natural language. To study the cognitive processes…
This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…
To improve the interactive capabilities of a dialogue system, e.g., to adapt to different customers, the Dialogue Robot Competition (DRC2022) was held. As one of the teams, we built a dialogue system with a pipeline structure containing…
We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…
The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…
Intent recognition is critical for task-oriented dialogue systems. However, for emerging domains and new services, it is difficult to accurately identify the key intent of a conversation due to time-consuming data annotation and…
Seamless interaction between AI agents and humans using natural language remains a key goal in AI research. This paper addresses the challenges of developing interactive agents capable of understanding and executing grounded natural…
Real-time human-artificial intelligence (AI) collaboration is crucial yet challenging, especially when AI agents must adapt to diverse and unseen human behaviors in dynamic scenarios. Existing large language model (LLM) agents often fail to…
Resolving the contextual dependency is one of the most challenging tasks in the Conversational system. Our submission to CAsT-2021 aimed to preserve the key terms and the context in all subsequent turns and use classical Information…