Related papers: Abstractive Opinion Tagging
Sentiment analysis can be regarded as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme or event needs to be extracted. We present a novel neural architecture for…
A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…
Human cognition can leverage fundamental conceptual knowledge, like geometric and kinematic ones, to appropriately perceive, comprehend and interact with novel objects. Motivated by this finding, we aim to endow machine intelligence with an…
Tagging items with descriptive annotations or keywords is a very natural way to compress and highlight information about the properties of the given entity. Over the years several methods have been proposed for extracting a hierarchy…
Summarization has usually relied on gold standard summaries to train extractive or abstractive models. Social media brings a hurdle to summarization techniques since it requires addressing a multi-document multi-author approach. We address…
Automatic extraction of product attributes from their textual descriptions is essential for online shopper experience. One inherent challenge of this task is the emerging nature of e-commerce products -- we see new types of products with…
The current research is focusing on the area of Opinion Mining also called as sentiment analysis due to sheer volume of opinion rich web resources such as discussion forums, review sites and blogs are available in digital form. One…
E-Commerce (EC) websites provide a large amount of useful information that exceed human cognitive processing ability. In order to help customers in comparing alternatives when buying a product, previous studies designed opinion…
The widespread use and popularity of collaborative content sites (e.g., IMDB, Amazon, Yelp, etc.) has created rich resources for users to consult in order to make purchasing decisions on various products such as movies, e-commerce products,…
This paper introduces the Unified Opinion Concepts (UOC) ontology to integrate opinions within their semantic context. The UOC ontology bridges the gap between the semantic representation of opinion across different formulations. It is a…
This paper considers Aspect-based Opinion Summarization (AOS) of reviews on particular products. To enable real applications, an AOS system needs to address two core subtasks, aspect extraction and sentiment classification. Most existing…
Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…
When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…
In this research note we present a language independent system to model Opinion Target Extraction (OTE) as a sequence labelling task. The system consists of a combination of clustering features implemented on top of a simple set of shallow…
The majority of online reviews consist of plain-text feedback together with a single numeric score. However, there are multiple dimensions to products and opinions, and understanding the `aspects' that contribute to users' ratings may help…
Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…
E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…
A new opinion extraction method is proposed to summarize unstructured, user-generated content (i.e., online customer reviews) in the fixed topic domains. To differentiate the current approach from other opinion extraction approaches, which…
Ontologies have proven beneficial in different settings that make use of textual reviews. However, manually constructing ontologies is a laborious and time-consuming process in need of automation. We propose a novel methodology for…
Opinion mining mainly involves three elements: feature and feature-of relations, opinion expressions and the related opinion attributes (e.g. Polarity), and feature-opinion relations. Although many works have emerged to achieve its aim of…