Related papers: Unstructured Knowledge Access in Task-oriented Dia…
Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…
Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…
Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. This challenge track aims to expand the coverage of…
Task-oriented conversational modeling with unstructured knowledge access, as track 1 of the 9th Dialogue System Technology Challenges (DSTC 9), requests to build a system to generate response given dialogue history and knowledge access.…
Incorporating external knowledge into dialogue generation has been proven to benefit the performance of an open-domain Dialogue System (DS), such as generating informative or stylized responses, controlling conversation topics. In this…
To alleviate the problem of structured databases' limited coverage, recent task-oriented dialogue systems incorporate external unstructured knowledge to guide the generation of system responses. However, these usually use word or sentence…
Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…
This paper summarizes our work on the first track of the ninth Dialog System Technology Challenge (DSTC 9), "Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access". The goal of the task is to generate…
Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. In this paper, we propose to expand coverage of…
We present a knowledge-grounded dialog system developed for the ninth Dialog System Technology Challenge (DSTC9) Track 1 - Beyond Domain APIs: Task-oriented Conversational Modeling with Unstructured Knowledge Access. We leverage transfer…
Knowledge graph-based dialogue systems can narrow down knowledge candidates for generating informative and diverse responses with the use of prior information, e.g., triple attributes or graph paths. However, most current knowledge graph…
Knowledge-based dialogue systems with internet retrieval have recently attracted considerable attention from researchers. The dialogue systems overcome a major limitation of traditional knowledge dialogue systems, where the timeliness of…
The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…
Grounding dialogue system with external knowledge is a promising way to improve the quality of responses. Most existing works adopt knowledge graphs (KGs) as the external resources, paying attention to the contribution of entities in the…
Neural network models usually suffer from the challenge of incorporating commonsense knowledge into the open-domain dialogue systems. In this paper, we propose a novel knowledge-aware dialogue generation model (called TransDG), which…
This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the…
Knowledge-enhanced text generation aims to enhance the quality of generated text by utilizing internal or external knowledge sources. While language models have demonstrated impressive capabilities in generating coherent and fluent text,…
Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…
End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…
Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…