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Network representation learning (NRL) has been widely used to help analyze large-scale networks through mapping original networks into a low-dimensional vector space. However, existing NRL methods ignore the impact of properties of…
Relevance labels, which indicate whether a search result is valuable to a searcher, are key to evaluating and optimising search systems. The best way to capture the true preferences of users is to ask them for their careful feedback on…
Recommender systems have become an essential component of many online platforms, providing personalized recommendations to users. A crucial aspect is embedding techniques that convert the high-dimensional discrete features, such as user and…
Ranking models are extensively used in e-commerce for relevance estimation. These models often suffer from poor interpretability and no scale calibration, particularly when trained with typical ranking loss functions. This paper addresses…
Recently, deep learning methods have been shown to improve the performance of recommender systems over traditional methods, especially when review text is available. For example, a recent model, DeepCoNN, uses neural nets to learn one…
Large-scale commercial search systems optimize for relevance to drive successful sessions that help users find what they are looking for. To maximize relevance, we leverage two complementary objectives: behavioral relevance (results users…
Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…
We introduce a novel latent vector space model that jointly learns the latent representations of words, e-commerce products and a mapping between the two without the need for explicit annotations. The power of the model lies in its ability…
Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…
Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…
Social recommendation is effective in improving the recommendation performance by leveraging social relations from online social networking platforms. Social relations among users provide friends' information for modeling users' interest in…
An effective ranking model usually requires a large amount of training data to learn the relevance between documents and queries. User clicks are often used as training data since they can indicate relevance and are cheap to collect, but…
Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…
We propose a novel two-layered attention network based on Bidirectional Long Short-Term Memory for sentiment analysis. The novel two-layered attention network takes advantage of the external knowledge bases to improve the sentiment…
Personalized search has been a hot research topic for many years and has been widely used in e-commerce. This paper describes our solution to tackle the challenge of personalized e-commerce search at CIKM Cup 2016. The goal of this…
Neural network based approaches for sentence relation modeling automatically generate hidden matching features from raw sentence pairs. However, the quality of matching feature representation may not be satisfied due to complex semantic…
Text Classification is one of the fundamental tasks in natural language processing, which requires an agent to determine the most appropriate category for input sentences. Recently, deep neural networks have achieved impressive performance…
In this work, we examine the advantages of using multiple types of behaviour in recommendation systems. Intuitively, each user has to do some implicit actions (e.g., click) before making an explicit decision (e.g., purchase). Previous…
Transformer-based pre-trained language models such as BERT have achieved remarkable results in Semantic Sentence Matching. However, existing models still suffer from insufficient ability to capture subtle differences. Minor noise like word…
Modern recommender systems excel at optimizing search result relevance for e-commerce platforms. While maintaining this relevance, platforms seek opportunities to maximize revenue through search result adjustments. To address the trade-off…