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Transferring knowledge across generations is fundamental to human civilization, yet the challenge of passing on complex practical skills persists. Methods without a physically present instructor, such as videos, often fail to explain…
Visual representations of data (visualizations) are tools of great importance and widespread use in data analytics as they provide users visual insight to patterns in the observed data in a simple and effective way. However, since…
Recommender systems have been successfully applied to assist decision making by producing a list of item recommendations tailored to user preferences. Traditional recommender systems only focus on optimizing the utility of the end users who…
Artificial Intelligence algorithms have now become pervasive in multiple high-stakes domains. However, their internal logic can be obscure to humans. Explainable Artificial Intelligence aims to design tools and techniques to illustrate the…
The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…
In this work, we research user preferences to see a chart, table, or text given a question asked by the user. This enables us to understand when it is best to show a chart, table, or text to the user for the specific question. For this, we…
Collaborative filtering recommendation systems provide recommendations to users based on their own past preferences, as well as those of other users who share similar interests. The use of recommendation systems has grown widely in recent…
Recommendations Systems allow users to identify trending items among a community while being timely and relevant to the user's expectations. When the purpose of various Recommendation Systems differs, the required type of recommendations…
In hybrid human-AI systems, users need to decide whether or not to trust an algorithmic prediction while the true error in the prediction is unknown. To accommodate such settings, we introduce RETRO-VIZ, a method for (i) estimating and (ii)…
Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…
In this work, we establish a baseline potential for how modern model-generated text explanations of movie recommendations may help users, and explore what different components of these text explanations that users like or dislike,…
Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…
Autoencoder-based hybrid recommender systems have become popular recently because of their ability to learn user and item representations by reconstructing various information sources, including users' feedback on items (e.g., ratings) and…
Today's AI recommendation algorithms produce a human dilemma between euphoria and freedom. To elaborate, four ways that recommenders reshape experience are delineated. First, the human experience of convenience is tuned to euphoric…
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…
There are challenges that must be overcome to make recommender systems useful in healthcare settings. The reasons are varied: the lack of publicly available clinical data, the difficulty that users may have in understanding the reasons why…
Recommender systems are quintessential applications of human-computer interaction. Widely utilized in daily life, they offer significant convenience but also present numerous challenges, such as the information cocoon effect, privacy…
Recommender systems are one of the most widely used services on several online platforms to suggest potential items to the end-users. These services often use different machine learning techniques for which fairness is a concerning factor,…
Throughout application domains, we now rely extensively on algorithmic systems to engage with ever-expanding datasets of information. Despite their benefits, these systems are often complex (comprising of many intricate tools, e.g.,…
How do the ratings of critics and amateurs compare and how should they be combined? Previous research has produced mixed results about the first question, while the second remains unanswered. We have created a new, unique dataset, with wine…