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Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

ML decision-aid systems are increasingly common on the web, but their successful integration relies on people trusting them appropriately: they should use the system to fill in gaps in their ability, but recognize signals that the system…

Human-Computer Interaction · Computer Science 2020-05-25 Harini Suresh , Natalie Lao , Ilaria Liccardi

Visually-aware recommender systems use visual signals present in the underlying data to model the visual characteristics of items and users' preferences towards them. In the domain of clothing recommendation, incorporating items' visual…

Computer Vision and Pattern Recognition · Computer Science 2018-08-23 Charles Packer , Julian McAuley , Arnau Ramisa

Recommender systems play a vital role in helping users discover content in streaming services, but their effectiveness depends on users understanding why items are recommended. In this study, explanations were based solely on item features…

Information Retrieval · Computer Science 2025-05-07 Juan Ahmad , Jonas Hellgren , Alan Said

Automatic image description systems are commonly trained and evaluated using crowdsourced, human-generated image descriptions. The best-performing system is then determined using some measure of similarity to the reference data (BLEU,…

Computation and Language · Computer Science 2020-06-17 Emiel van Miltenburg

There is growing enthusiasm about the potential for humans and AI to collaborate by leveraging their respective strengths. Yet in practice, this promise often falls short. This paper uses an online experiment to identify non-instrumental…

General Economics · Economics 2025-06-17 David Almog

The concept of privacy is inherently intertwined with human attitudes and behaviours, as most computer systems are primarily designed for human use. Especially in the case of Recommender Systems, which feed on information provided by…

Computers and Society · Computer Science 2018-05-23 Sanchit Alekh

Modern recommender systems model people and items by discovering or `teasing apart' the underlying dimensions that encode the properties of items and users' preferences toward them. Critically, such dimensions are uncovered based on user…

Information Retrieval · Computer Science 2016-02-05 Ruining He , Julian McAuley

Few concepts are as ubiquitous in computational fields as trust. However, in the case of information visualization, there are several unique and complex challenges, chief among them: defining and measuring trust. In this paper, we…

Human-Computer Interaction · Computer Science 2023-08-10 Saugat Pandey , Oen G. McKinley , R. Jordan Crouser , Alvitta Ottley

Explanations are central to improving transparency, trust, and user satisfaction in recommender systems (RS), yet it remains unclear how different explanation formats (visual vs. textual) are suited to users with different personal…

Human-Computer Interaction · Computer Science 2026-03-27 Qurat Ul Ain , Mohamed Amine Chatti , Nasim Yazdian Varjani , Farah Kamal , Astrid Rosenthal-von der Pütten

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source…

Human-Computer Interaction · Computer Science 2025-02-04 Arpit Narechania , Alex Endert , Atanu R Sinha

User trust is a crucial consideration in designing robust visual analytics systems that can guide users to reasonably sound conclusions despite inevitable biases and other uncertainties introduced by the human, the machine, and the data…

Human-Computer Interaction · Computer Science 2022-09-12 Joshua Boley , Maoyuan Sun

This paper investigates the user experience of visualizations of a machine learning (ML) system that recognizes objects in images. This is important since even good systems can fail in unexpected ways as misclassifications on photo-sharing…

Human-Computer Interaction · Computer Science 2020-08-06 Hendrik Heuer , Andreas Breiter

Visualization recommendation (VisRec) systems provide users with suggestions for potentially interesting and useful next steps during exploratory data analysis. These recommendations are typically organized into categories based on their…

Human-Computer Interaction · Computer Science 2024-10-28 Doris Jung-Lin Lee , Vidya Setlur , Melanie Tory , Karrie Karahalios , Aditya Parameswaran

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Trust plays a critical role in visual data communication and decision-making, yet existing visualization research employs varied trust measures, making it challenging to compare and synthesize findings across studies. In this work, we first…

Human-Computer Interaction · Computer Science 2025-12-15 Huichen Will Wang , Kylie Lin , Andrew Cohen , Ryan Kennedy , Zach Zwald , Carolina Nobre , Cindy Xiong Bearfield

People often use visualizations not only to explore a dataset but also to draw generalizable conclusions about underlying models or phenomena. While previous research has viewed deviations from rational analysis as problematic, we…

Human-Computer Interaction · Computer Science 2024-11-20 Ratanond Koonchanok , Khairi Reda

Algorithms frequently assist, rather than replace, human decision-makers. However, the design and analysis of algorithms often focus on predicting outcomes and do not explicitly model their effect on human decisions. This discrepancy…

Human-Computer Interaction · Computer Science 2024-10-31 Bryce McLaughlin , Jann Spiess

Artificial Intelligence is being employed by humans to collaboratively solve complicated tasks for search and rescue, manufacturing, etc. Efficient teamwork can be achieved by understanding user preferences and recommending different…

Information Retrieval · Computer Science 2023-01-20 Lakshita Dodeja , Pradyumna Tambwekar , Erin Hedlund-Botti , Matthew Gombolay