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According to the latest trend of artificial intelligence, AI-systems needs to clarify regarding general,specific decisions,services provided by it. Only consumer is satisfied, with explanation , for example, why any classification result is…

Machine Learning · Computer Science 2025-02-06 Rossi Kamal

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Recently, in eXplainable AI (XAI), $\textit{even if}$ explanations -- so-called semi-factuals -- have emerged as a popular strategy that explains how a predicted outcome $\textit{can remain the same}$ even when certain input-features are…

Artificial Intelligence · Computer Science 2026-03-19 Saugat Aryal , Mark T. Keane

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

Explainable Artificial Intelligence (XAI) methods are intended to help human users better understand the decision making of an AI agent. However, many modern XAI approaches are unintuitive to end users, particularly those without prior AI…

Machine Learning · Computer Science 2022-09-09 Faraz Khadivpour , Arghasree Banerjee , Matthew Guzdial

Artificial intelligence-augmented technology represents a considerable opportunity for improving healthcare delivery. Significant progress has been made to demonstrate the value of complex models to enhance clinicians` efficiency in…

Human-Computer Interaction · Computer Science 2025-04-08 Mohammad Golam Kibria , Lauren Kucirka , Javed Mostafa

In numerous high-stakes domains, training novices via conventional learning systems does not suffice. To impart tacit knowledge, experts' hands-on guidance is imperative. However, training novices by experts is costly and time-consuming,…

Human-Computer Interaction · Computer Science 2024-06-04 Philipp Spitzer , Niklas Kühl , Marc Goutier , Manuel Kaschura , Gerhard Satzger

Personal AI assistants have changed how people use institutional and professional advice. We study this new strategic setting in which individuals may stochastically consult a personal AI whose recommendation is predictable to the focal…

Machine Learning · Computer Science 2026-03-03 Yueyang Liu , Wichinpong Park Sinchaisri

A longstanding challenge surrounding deep learning algorithms is unpacking and understanding how they make their decisions. Explainable Artificial Intelligence (XAI) offers methods to provide explanations of internal functions of algorithms…

Artificial Intelligence · Computer Science 2022-08-16 Amin Nayebi , Sindhu Tipirneni , Brandon Foreman , Chandan K. Reddy , Vignesh Subbian

Is explainability a false promise? This debate has emerged from the insufficient evidence that explanations help people in situations they are introduced for. More human-centered, application-grounded evaluations of explanations are needed…

Computation and Language · Computer Science 2024-11-06 Fateme Hashemi Chaleshtori , Atreya Ghosal , Alexander Gill , Purbid Bambroo , Ana Marasović

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

In recent years, there has been a growing recognition of the need to incorporate lay-people's input into the governance and acceptability assessment of AI usage. However, how and why people judge acceptability of different AI use cases…

Computers and Society · Computer Science 2025-06-02 Jimin Mun , Wei Bin Au Yeong , Wesley Hanwen Deng , Jana Schaich Borg , Maarten Sap

In recent years, AI systems in the medical domain have advanced significantly. However, despite outperforming humans, they are rarely used in practice since it is often not clear how they make their decisions. Optimal explanation and…

Human-Computer Interaction · Computer Science 2026-05-06 Julia Wagner , Tim Schlippe

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

Explainable Artificial Intelligence (XAI) aims to make machine learning models transparent and trustworthy, yet most current approaches communicate explanations visually or through text. This paper introduces an information theoretic…

Human-Computer Interaction · Computer Science 2026-02-10 Mona Rajhans , Vishal Khawarey

Research into the explanation of machine learning models, i.e., explainable AI (XAI), has seen a commensurate exponential growth alongside deep artificial neural networks throughout the past decade. For historical reasons, explanation and…

Human-Computer Interaction · Computer Science 2020-09-29 Brittany Davis , Maria Glenski , William Sealy , Dustin Arendt

Artificial Intelligence (AI) is rapidly expanding and integrating more into daily life to automate tasks, guide decision making, and enhance efficiency. However, complex AI models, which make decisions without providing clear explanations…

Software Engineering · Computer Science 2025-09-03 Lakshit Arora , Sanjay Surendranath Girija , Shashank Kapoor , Aman Raj , Dipen Pradhan , Ankit Shetgaonkar