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Algorithms used by organizations increasingly wield power in society as they decide the allocation of key resources and basic goods. In order to promote fairer, juster, and more transparent uses of such decision-making power, explainable…

Computers and Society · Computer Science 2023-04-14 Travis Greene , Sofie Goethals , David Martens , Galit Shmueli

Artificial intelligence (AI) is being applied in almost every field. At the same time, the currently dominant deep learning methods are fundamentally black-box systems that lack explanations for their inferences, significantly limiting…

Artificial Intelligence · Computer Science 2025-10-06 Martina Mattioli , Eike Petersen , Aasa Feragen , Marcello Pelillo , Siavash A. Bigdeli

Rapid development of advanced modelling techniques gives an opportunity to develop tools that are more and more accurate. However as usually, everything comes with a price and in this case, the price to pay is to loose interpretability of a…

Ethical principles for algorithms are gaining importance as more and more stakeholders are affected by "high-risk" algorithmic decision-making (ADM) systems. Understanding how these systems work enables stakeholders to make informed…

Human-Computer Interaction · Computer Science 2023-05-26 Timothée Schmude , Laura Koesten , Torsten Möller , Sebastian Tschiatschek

Robo-advisors (RAs) are cost-effective, bias-resistant alternatives to human financial advisors, yet adoption remains limited. While prior research has examined user interactions with RAs, less is known about how individuals interpret RA…

Human-Computer Interaction · Computer Science 2025-10-03 Hasan Mahmud , Najmul Islam , Satish Krishnan

Evaluating the quality of explanations in Explainable Artificial Intelligence (XAI) is to this day a challenging problem, with ongoing debate in the research community. While some advocate for establishing standardized offline metrics,…

Human-Computer Interaction · Computer Science 2024-09-27 Teodor Chiaburu , Frank Haußer , Felix Bießmann

EXplainable Artificial Intelligence (XAI) aims to help users to grasp the reasoning behind the predictions of an Artificial Intelligence (AI) system. Many XAI approaches have emerged in recent years. Consequently, a subfield related to the…

Artificial Intelligence (AI) is often an integral part of modern decision support systems. The best-performing predictive models used in AI-based decision support systems lack transparency. Explainable Artificial Intelligence (XAI) aims to…

Machine Learning · Computer Science 2025-02-25 Tuwe Löfström , Helena Löfström , Ulf Johansson , Cecilia Sönströd , Rudy Matela

The field of "explainable artificial intelligence" (XAI) seemingly addresses the desire that decisions of machine learning systems should be human-understandable. However, in its current state, XAI itself needs scrutiny. Popular methods…

Machine Learning · Computer Science 2026-04-09 Stefan Haufe , Rick Wilming , Benedict Clark , Rustam Zhumagambetov , Ahcène Boubekki , Jörg Martin , Danny Panknin

This paper explores the integration of Explainable Automated Machine Learning (AutoML) in the realm of financial engineering, specifically focusing on its application in credit decision-making. The rapid evolution of Artificial Intelligence…

Risk Management · Quantitative Finance 2024-02-07 Marc Schmitt

The desirable properties of explanations in information systems have fueled the demands for transparency in artificial intelligence (AI) outputs. To address these demands, the field of explainable AI (XAI) has put forth methods that can…

Human-Computer Interaction · Computer Science 2025-04-22 Felix Haag

Explainable Artificial Intelligence (XAI)has received a great deal of attention recently. Explainability is being presented as a remedy for the distrust of complex and opaque models. Model agnostic methods such as LIME, SHAP, or Break Down…

Machine Learning · Computer Science 2020-05-11 Alicja Gosiewska , Przemyslaw Biecek

The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…

Human-Computer Interaction · Computer Science 2021-02-23 Juliana Jansen Ferreira , Mateus Monteiro

The shift from symbolic AI systems to black-box, sub-symbolic, and statistical ones has motivated a rapid increase in the interest toward explainable AI (XAI), i.e. approaches to make black-box AI systems explainable to human decision…

Artificial Intelligence · Computer Science 2022-10-28 Federico Cabitza , Matteo Cameli , Andrea Campagner , Chiara Natali , Luca Ronzio

Predictive Process Monitoring (PPM) often uses deep learning models to predict the future behavior of ongoing processes, such as predicting process outcomes. While these models achieve high accuracy, their lack of interpretability…

Artificial Intelligence · Computer Science 2025-06-23 Soobin Chae , Suhwan Lee , Hanna Hauptmann , Hajo A. Reijers , Xixi Lu

Explainable artificial intelligence (xAI) is seen as a solution to making AI systems less of a black box. It is essential to ensure transparency, fairness, and accountability, which are especially paramount in the financial sector. The aim…

Artificial Intelligence · Computer Science 2021-11-08 Ouren Kuiper , Martin van den Berg , Joost van der Burgt , Stefan Leijnen

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these…

Machine Learning · Statistics 2026-05-18 Timo Freiesleben , Kristof Meding , Gunnar König

Explainable Artificial Intelligence (XAI) is a rising field in AI. It aims to produce a demonstrative factor of trust, which for human subjects is achieved through communicative means, which Machine Learning (ML) algorithms cannot solely…

Machine Learning · Computer Science 2021-03-09 Jamie Andrew Duell

Explainable AI (XAI) research has traditionally focused on rational users, aiming to improve understanding and reduce cognitive biases. However, emotional factors play a critical role in how explanations are perceived and processed. Prior…

Human-Computer Interaction · Computer Science 2025-05-22 Christian Schütze , Birte Richter , Britta Wrede