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Automatic speech quality assessment is an important, transversal task whose progress is hampered by the scarcity of human annotations, poor generalization to unseen recording conditions, and a lack of flexibility of existing approaches. In…

Audio and Speech Processing · Electrical Eng. & Systems 2021-02-09 Joan Serrà , Jordi Pons , Santiago Pascual

With the evolution of the cloud and customer centric culture, we inherently accumulate huge repositories of textual reviews, feedback, and support data.This has driven enterprises to seek and research engagement patterns, user network…

Machine Learning · Computer Science 2020-07-23 Xin Deng , Ross Smith , Genevieve Quintin

Leveraging the power of increasing amounts of data to analyze customer base for attracting and retaining the most valuable customers is a major problem facing companies in this information age. Data mining technologies extract hidden…

Machine Learning · Computer Science 2012-01-10 Siavash Emtiyaz , MohammadReza Keyvanpour

Human annotations are an important source of information in the development of natural language understanding approaches. As under the pressure of productivity annotators can assign different labels to a given text, the quality of produced…

Computation and Language · Computer Science 2020-10-29 Kristian Miok , Gregor Pirs , Marko Robnik-Sikonja

Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components…

Machine Learning · Computer Science 2019-11-07 Pragaash Ponnusamy , Alireza Roshan Ghias , Chenlei Guo , Ruhi Sarikaya

The spontaneous behavior that often occurs in conversations makes speech more human-like compared to reading-style. However, synthesizing spontaneous-style speech is challenging due to the lack of high-quality spontaneous datasets and the…

Sound · Computer Science 2023-09-01 Weiqin Li , Shun Lei , Qiaochu Huang , Yixuan Zhou , Zhiyong Wu , Shiyin Kang , Helen Meng

We present a rapid design methodology that combines automated hyper-parameter tuning with semi-supervised training to build highly accurate and robust models for voice commands classification. Proposed approach allows quick evaluation of…

Audio and Speech Processing · Electrical Eng. & Systems 2019-05-13 Oguz H. Elibol , Gokce Keskin , Anil Thomas

In recent years, world business in online discussions and opinion sharing on social media is booming. Re-entry prediction task is thus proposed to help people keep track of the discussions which they wish to continue. Nevertheless, existing…

Computation and Language · Computer Science 2021-09-07 Lingzhi Wang , Xingshan Zeng , Huang Hu , Kam-Fai Wong , Daxin Jiang

We present two approaches that use unlabeled data to improve sequence learning with recurrent networks. The first approach is to predict what comes next in a sequence, which is a conventional language model in natural language processing.…

Machine Learning · Computer Science 2015-11-05 Andrew M. Dai , Quoc V. Le

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

Emotion and intent recognition from speech is essential and has been widely investigated in human-computer interaction. The rapid development of social media platforms, chatbots, and other technologies has led to a large volume of speech…

Sound · Computer Science 2025-07-11 Zhao Ren , Rathi Adarshi Rammohan , Kevin Scheck , Sheng Li , Tanja Schultz

In the area of customer support, understanding customers' intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support…

Information Retrieval · Computer Science 2021-07-30 Li Dong , Matthew C. Spencer , Amir Biagi

Speaker recognition, recognizing speaker identities based on voice alone, enables important downstream applications, such as personalization and authentication. Learning speaker representations, in the context of supervised learning,…

Machine Learning · Computer Science 2022-07-13 Metehan Cekic , Ruirui Li , Zeya Chen , Yuguang Yang , Andreas Stolcke , Upamanyu Madhow

Deep learning is very data hungry, and supervised learning especially requires massive labeled data to work well. Machine listening research often suffers from limited labeled data problem, as human annotations are costly to acquire, and…

Sound · Computer Science 2021-02-08 Ho-Hsiang Wu , Chieh-Chi Kao , Qingming Tang , Ming Sun , Brian McFee , Juan Pablo Bello , Chao Wang

We propose the application of a semi-supervised learning method to improve the performance of acoustic modelling for automatic speech recognition based on deep neural net- works. As opposed to unsupervised initialisation followed by…

Machine Learning · Statistics 2016-10-04 Akash Kumar Dhaka , Giampiero Salvi

Using supporting backchannel (BC) cues can make human-computer interaction more social. BCs provide a feedback from the listener to the speaker indicating to the speaker that he is still listened to. BCs can be expressed in different ways,…

Computation and Language · Computer Science 2017-06-06 Robin Ruede , Markus Müller , Sebastian Stüker , Alex Waibel

Person re-identification is the challenging task of identifying a person across different camera views. Training a convolutional neural network (CNN) for this task requires annotating a large dataset, and hence, it involves the…

Computer Vision and Pattern Recognition · Computer Science 2021-07-27 Olga Moskvyak , Frederic Maire , Feras Dayoub , Mahsa Baktashmotlagh

Establishing dense correspondences across semantically similar images remains a challenging task due to the significant intra-class variations and background clutters. Traditionally, a supervised learning was used for training the models,…

Computer Vision and Pattern Recognition · Computer Science 2022-04-06 Jiwon Kim , Kwangrok Ryoo , Junyoung Seo , Gyuseong Lee , Daehwan Kim , Hansang Cho , Seungryong Kim

Semi-supervision is a promising paradigm for Bilingual Lexicon Induction (BLI) with limited annotations. However, previous semisupervised methods do not fully utilize the knowledge hidden in annotated and nonannotated data, which hinders…

Computation and Language · Computer Science 2020-10-15 Xu Zhao , Zihao Wang , Hao Wu , Yong Zhang

Sequential sensor data is generated in a wide variety of practical applications. A fundamental challenge involves learning effective classifiers for such sequential data. While deep learning has led to impressive performance gains in recent…

Machine Learning · Computer Science 2020-10-07 Nauman Ahad , Mark A. Davenport
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