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The objective of this paper is to develop a standardized methodology for software development in the very unique industry and culture of financial markets. The prototyping process we present allows the development team to deliver for review…

Despite the increasing maturity of model-driven software development (MDD), some research challenges remain open in the field of information systems (IS). For instance, there is a need to improve modelling techniques so that they cover…

The development of Machine Learning (ML) based systems is complex and requires multidisciplinary teams with diverse skill sets. This may lead to communication issues or misapplication of best practices. Process models can alleviate these…

Actually, software products are increasing in a fast way and are used in almost all activities of human life. Consequently measuring and evaluating the quality of a software product has become a critical task for many companies. Several…

Many software developments projects fail due to quality problems. Software testing enables the creation of high quality software products. Since it is a cumbersome and expensive task, and often hard to manage, both its technical background…

Software measurement programs have emerged as compounds of several measurement activities that are pursued as part of a combined effort of several parties within a software organization, based on interests that the organization has…

Information in text is communicated in a way that supports a goal for its reader. Product reviews, for example, contain opinions, tips, product descriptions, and many other types of information that provide both direct insights, as well as…

Recommender systems are a valuable tool for software engineers. For example, they can provide developers with a ranked list of files likely to contain a bug, or multiple auto-complete suggestions for a given method stub. However, the way…

The analysis techniques of system log messages (syslog messages) have a long history from when the syslog mechanism was invented. Typically, the analysis consists of two parts, one is a message template generation, and the other is finding…

Modern computational advertising platforms typically rely on recommendation systems to predict user responses, such as click-through rates, conversion rates, and other optimization events. To support a wide variety of product surfaces and…

A wide range of engineering applications uses optimisation techniques as part of their solution process. The researcher uses specialized software that implements well-known optimisation techniques to solve his problem. However, when it…

A discourse strategy is a strategy for communicating with another agent. Designing effective dialogue systems requires designing agents that can choose among discourse strategies. We claim that the design of effective strategies must take…

So far there have been several efforts for developing software process simulators. However, the approaches for developing the simulators seem to have been ad-hoc and no systematic methodology exists. Since modeling and simulation in support…

Enterprise information systems can be developed following a model-driven paradigm. This way, models that represent the organisational work practice are used to produce models that represent the information system. Current software…

Systematic application of software metric techniques can lead to significant improvements of the quality of a final software product. However, there is still the evident lack of wider utilization of software metrics techniques and tools due…

This paper describes the design principles of methodology of knowledge-oriented information systems based on ontological approach. Such systems implement technology subject-oriented extraction of knowledge from the set of natural language…

Customer care in technical domains is increasingly based on e-mail communication, allowing for the reproduction of approved solutions. Identifying the customer's problem is often time-consuming, as the problem space changes if new products…

E-commerce marketplaces make use of a number of marketing channels like emails, push notifications, etc. to reach their users and stimulate purchases. Personalized emails especially are a popular touch point for marketers to inform users of…

The development of high-quality software or software-intensive systems requires custom-tailored process models that fit the organizational and project goals as well as the development contexts. These models are a necessary prerequisite for…

This paper proposes a methodology for identifying evaluation items for practical dialogue systems. Traditionally, user satisfaction and user experiences have been the primary metrics for evaluating dialogue systems. However, there are…