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Conversational recommendation systems (CRS) leverage contextual information from conversations to generate recommendations but often struggle due to a lack of collaborative filtering (CF) signals, which capture user-item interaction…

Information Retrieval · Computer Science 2025-02-12 Ahmad Bin Rabiah , Nafis Sadeq , Julian McAuley

We propose RecSim, a configurable platform for authoring simulation environments for recommender systems (RSs) that naturally supports sequential interaction with users. RecSim allows the creation of new environments that reflect particular…

Machine Learning · Computer Science 2019-09-27 Eugene Ie , Chih-wei Hsu , Martin Mladenov , Vihan Jain , Sanmit Narvekar , Jing Wang , Rui Wu , Craig Boutilier

Background: Clinical guidelines and recommendations are the driving wheels of the evidence-based medicine (EBM) paradigm, but these are available primarily as unstructured text and are generally highly heterogeneous in nature. This…

Computation and Language · Computer Science 2016-09-07 Ravi P Garg , Kalpana Raja , Siddhartha R Jonnalagadda

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by capturing user preferences through interactive dialogues. Explainability in CRSs is crucial as it enables users to understand the reasoning behind…

Computation and Language · Computer Science 2025-10-03 Zhangchi Qiu , Linhao Luo , Shirui Pan , Alan Wee-Chung Liew

Recommender systems shape how people discover information, form opinions, and connect with society. Yet, as their influence grows, traditional metrics, e.g., accuracy, clicks, and engagement, no longer capture what truly matters to humans.…

Information Retrieval · Computer Science 2025-11-26 Kaike Zhang , Jiakai Tang , Du Su , Shuchang Liu , Julian McAuley , Lina Yao , Qi Cao , Yue Feng , Fei Sun

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

Conversational Recommender Systems (CRSs) in E-commerce platforms aim to recommend items to users via multiple conversational interactions. Click-through rate (CTR) prediction models are commonly used for ranking candidate items. However,…

Information Retrieval · Computer Science 2021-05-03 Chi-Man Wong , Fan Feng , Wen Zhang , Chi-Man Vong , Hui Chen , Yichi Zhang , Peng He , Huan Chen , Kun Zhao , Huajun Chen

Recommender systems (RS), serving at the forefront of Human-centered AI, are widely deployed in almost every corner of the web and facilitate the human decision-making process. However, despite their enormous capabilities and potential, RS…

Information Retrieval · Computer Science 2024-02-23 Yingqiang Ge , Shuchang Liu , Zuohui Fu , Juntao Tan , Zelong Li , Shuyuan Xu , Yunqi Li , Yikun Xian , Yongfeng Zhang

State-of-the-art methods on conversational recommender systems (CRS) leverage external knowledge to enhance both items' and contextual words' representations to achieve high quality recommendations and responses generation. However, the…

Information Retrieval · Computer Science 2023-04-19 Huy Dao , Dung D. Le , Cuong Chu

Recommender systems are embracing conversational technologies to obtain user preferences dynamically, and to overcome inherent limitations of their static models. A successful Conversational Recommender System (CRS) requires proper handling…

Information Retrieval · Computer Science 2020-02-24 Wenqiang Lei , Xiangnan He , Yisong Miao , Qingyun Wu , Richang Hong , Min-Yen Kan , Tat-Seng Chua

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

Conversational recommendation systems (CRS) could acquire dynamic user preferences towards desired items through multi-round interactive dialogue. Previous CRS mainly focuses on the single conversation (subsession) that user quits after a…

Information Retrieval · Computer Science 2023-10-23 Yu Ji , Qi Shen , Shixuan Zhu , Hang Yu , Yiming Zhang , Chuan Cui , Zhihua Wei

This study introduces Conversation Routines (CR), a structured prompt engineering framework for developing task-oriented dialog systems using Large Language Models (LLMs). While LLMs demonstrate remarkable natural language understanding…

Computation and Language · Computer Science 2025-02-25 Giorgio Robino

Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…

Information Retrieval · Computer Science 2026-01-21 Wei Yuan , Shutong Qiao , Tong Chen , Quoc Viet Hung Nguyen , Zi Huang , Hongzhi Yin

In Conversational Recommendation Systems (CRS), a user provides feedback on recommended items at each turn, leading the CRS towards improved recommendations. Due to the need for a large amount of data, a user simulator is employed for both…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

Recommender systems (RSs) have become an essential tool for mitigating information overload in a range of real-world applications. Recent trends in RSs have revealed a major paradigm shift, moving the spotlight from model-centric…

Information Retrieval · Computer Science 2024-05-29 Riwei Lai , Rui Chen , Chi Zhang
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