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Traditional employment usually provides mechanisms for workers to improve their skills to access better opportunities. However, crowd work platforms like Amazon Mechanical Turk (AMT) generally do not support skill development (i.e.,…
In 2013, scholars laid out a framework for a sustainable, ethical future of crowd work, recommending career ladders so that crowd work can lead to career advancement and more economic mobility. Five years later, we consider this vision in…
Since its emergence roughly a decade ago, microtask crowdsourcing has been attracting a heterogeneous set of workers from all over the globe. This paper sets out to explore the characteristics of the international crowd workforce and offers…
While Amazon's Mechanical Turk (AMT) helped launch the paid crowd work industry eight years ago, many new vendors now offer a range of alternative models. Despite this, little crowd work research has explored other platforms. Such…
Crowd markets have traditionally limited workers by not providing transparency information concerning which tasks pay fairly or which requesters are unreliable. Researchers believe that a key reason why crowd workers earn low wages is due…
Crowdsourcing platforms are a powerful and convenient means for recruiting participants in online studies and collecting data from the crowd. As information work is being more and more automated by Machine Learning algorithms, creativity…
Crowd employment is a new form of short term employment that has been rapidly becoming a source of income for a vast number of people around the globe. It differs considerably from more traditional forms of work, yet similar ethical and…
Crowdsourcing platforms have traditionally been designed with a focus on workstation interfaces, restricting the flexibility that crowdworkers need. Recognizing this limitation and the need for more adaptable platforms, prior research has…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
We investigate the feasibility of obtaining highly trustworthy results using crowdsourcing on complex engineering tasks. Crowdsourcing is increasingly seen as a potentially powerful way of increasing the supply of labor for solving…
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…
Workers in crowd markets struggle to earn a living. One reason for this is that it is difficult for workers to accurately gauge the hourly wages of microtasks, and they consequently end up performing labor with little pay. In general,…
A growing number of people are working as part of on-line crowd work, which has been characterized by its low wages; yet, we know little about wage distribution and causes of low/high earnings. We recorded 2,676 workers performing 3.8…
Crowdsourcing requesters on Amazon Mechanical Turk (AMT) have raised questions about the reliability of the workers. The AMT workforce is very diverse and it is not possible to make blanket assumptions about them as a group. Some requesters…
In this work, we initiate the investigation of optimization opportunities in collaborative crowdsourcing. Many popular applications, such as collaborative document editing, sentence translation, or citizen science resort to this special…
Crowd work platforms like Amazon Mechanical Turk and Prolific are vital for research, yet workers' growing use of generative AI tools poses challenges. Researchers face compromised data validity as AI responses replace authentic human…
Entry-level crowd work is often reported to pay less than minimum wage. While this may be appropriate or even necessary, due to various legal, economic, and pragmatic factors, some Requesters and workers continue to question this status…
How can we better understand the broad, diverse, shifting, and invisible crowd workforce, so that we can better support it? We present findings from online observations and analysis of publicly available postings from a community forum of…
Despite a plethora of research dedicated to designing HITs for non-workstations, there is a lack of research looking specifically into workers' perceptions of the suitability of these devices for managing and completing work. In this work,…
The global AI surge demands crowdworkers from diverse languages and cultures. They are pivotal in labeling data for enabling global AI systems. Despite global significance, research has primarily focused on understanding the perspectives…