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Clarification questions are an essential dialogue tool to signal misunderstanding, ambiguities, and under-specification in language use. While humans are able to resolve uncertainty by asking questions since childhood, modern dialogue…

Computation and Language · Computer Science 2024-02-12 Alberto Testoni , Raquel Fernández

While large language models (LLMs) improve performance by explicit reasoning, their responses are often overconfident, even though they include linguistic expressions demonstrating uncertainty. In this work, we identify what linguistic…

Computation and Language · Computer Science 2026-04-08 Shintaro Ozaki , Wataru Hashimoto , Hidetaka Kamigaito , Katsuhiko Hayashi , Taro Watanabe

Social chatbots, also known as chit-chat chatbots, evolve rapidly with large pretrained language models. Despite the huge progress, privacy concerns have arisen recently: training data of large language models can be extracted via model…

Computation and Language · Computer Science 2022-05-23 Haoran Li , Yangqiu Song , Lixin Fan

_Uncertainty expressions_ such as "probably" or "highly unlikely" are pervasive in human language. While prior work has established that there is population-level agreement in terms of how humans quantitatively interpret these expressions,…

Computation and Language · Computer Science 2024-11-08 Catarina G Belem , Markelle Kelly , Mark Steyvers , Sameer Singh , Padhraic Smyth

Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks in various domains. Despite their impressive performance, they can be unreliable due to factual errors in their generations. Assessing their…

Computation and Language · Computer Science 2024-03-26 Jiahui Geng , Fengyu Cai , Yuxia Wang , Heinz Koeppl , Preslav Nakov , Iryna Gurevych

As artificial intelligence (AI) systems, particularly large language models (LLMs), become increasingly integrated into decision-making processes, the ability to trust their outputs is crucial. To earn human trust, LLMs must be well…

Machine Learning · Computer Science 2025-02-14 Mark Steyvers , Heliodoro Tejeda , Aakriti Kumar , Catarina Belem , Sheer Karny , Xinyue Hu , Lukas Mayer , Padhraic Smyth

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

In the context of Visual Question Answering (VQA) and Agentic AI, calibration refers to how closely an AI system's confidence in its answers reflects their actual correctness. This aspect becomes especially important when such systems…

Computer Vision and Pattern Recognition · Computer Science 2025-11-17 Ayush Pandey , Jai Bardhan , Ishita Jain , Ramya S Hebbalaguppe , Rohan Raju Dhanakshirur , Lovekesh Vig

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for…

Computation and Language · Computer Science 2020-10-07 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Language Models (LMs) have shown promising performance in natural language generation. However, as LMs often generate incorrect or hallucinated responses, it is crucial to correctly quantify their uncertainty in responding to given inputs.…

Computation and Language · Computer Science 2024-09-17 Xinmeng Huang , Shuo Li , Mengxin Yu , Matteo Sesia , Hamed Hassani , Insup Lee , Osbert Bastani , Edgar Dobriban

A model is considered well-calibrated when its probability estimate aligns with the actual likelihood of the output being correct. Calibrating language models (LMs) is crucial, as it plays a vital role in detecting and mitigating…

Computation and Language · Computer Science 2024-03-14 Xin Liu , Muhammad Khalifa , Lu Wang

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Common methods for aligning large language models (LLMs) with desired behaviour heavily rely on human-labelled data. However, as models grow increasingly sophisticated, they will surpass human expertise, and the role of human evaluation…

Human users increasingly communicate with large language models (LLMs), but LLMs suffer from frequent overconfidence in their output, even when its accuracy is questionable, which undermines their trustworthiness and perceived legitimacy.…

Computation and Language · Computer Science 2026-02-23 Dennis Ulmer , Alexandra Lorson , Ivan Titov , Christian Hardmeier

LLMs often adopt an assertive language style also when making false claims. Such ``overconfident hallucinations'' mislead users and erode trust. Achieving the ability to express in language the actual degree of uncertainty around a claim is…

Computation and Language · Computer Science 2025-04-24 Ziwei Ji , Lei Yu , Yeskendir Koishekenov , Yejin Bang , Anthony Hartshorn , Alan Schelten , Cheng Zhang , Pascale Fung , Nicola Cancedda

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Recent language models generate false but plausible-sounding text with surprising frequency. Such "hallucinations" are an obstacle to the usability of language-based AI systems and can harm people who rely upon their outputs. This work…

Computation and Language · Computer Science 2024-03-21 Adam Tauman Kalai , Santosh S. Vempala

Pre-trained language models (PLMs) may fail in giving reliable estimates of their predictive uncertainty. We take a close look into this problem, aiming to answer two questions: (1) Do PLMs learn to become calibrated in the training…

Computation and Language · Computer Science 2023-05-09 Yangyi Chen , Lifan Yuan , Ganqu Cui , Zhiyuan Liu , Heng Ji

Language models (LMs) are statistical models trained to assign probability to human-generated text. As such, it is reasonable to question whether they approximate linguistic variability exhibited by humans well. This form of statistical…

Computation and Language · Computer Science 2024-03-19 Evgenia Ilia , Wilker Aziz

To enhance Large Language Models' (LLMs) reliability, calibration is essential -- the model's assessed confidence scores should align with the actual likelihood of its responses being correct. However, current confidence elicitation methods…

Computation and Language · Computer Science 2024-10-29 Yukun Huang , Yixin Liu , Raghuveer Thirukovalluru , Arman Cohan , Bhuwan Dhingra