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Speech is the most natural way of expressing ourselves as humans. Identifying emotion from speech is a nontrivial task due to the ambiguous definition of emotion itself. Speaker Emotion Recognition (SER) is essential for understanding human…

Sound · Computer Science 2024-11-07 Pourya Jafarzadeh , Amir Mohammad Rostami , Padideh Choobdar

With the extensive accumulation of conversational data on the Internet, emotion recognition in conversations (ERC) has received increasing attention. Previous efforts of this task mainly focus on leveraging contextual and speaker-specific…

Computation and Language · Computer Science 2023-06-28 Yinyi Wei , Shuaipeng Liu , Hailei Yan , Wei Ye , Tong Mo , Guanglu Wan

In this work, we explore the dependencies between speaker recognition and emotion recognition. We first show that knowledge learned for speaker recognition can be reused for emotion recognition through transfer learning. Then, we show the…

Audio and Speech Processing · Electrical Eng. & Systems 2020-02-13 Raghavendra Pappagari , Tianzi Wang , Jesus Villalba , Nanxin Chen , Najim Dehak

Emotion Recognition in Conversations (ERC) aims to predict the emotional state of speakers in conversations, which is essentially a text classification task. Unlike the sentence-level text classification problem, the available supervised…

Computation and Language · Computer Science 2020-10-07 Wenxiang Jiao , Michael R. Lyu , Irwin King

Emotional state of a speaker is found to have significant effect in speech production, which can deviate speech from that arising from neutral state. This makes identifying speakers with different emotions a challenging task as generally…

Audio and Speech Processing · Electrical Eng. & Systems 2020-10-09 Biswajit Dev Sarma , Rohan Kumar Das

Emotion detection in dialogues is challenging as it often requires the identification of thematic topics underlying a conversation, the relevant commonsense knowledge, and the intricate transition patterns between the affective states. In…

Computation and Language · Computer Science 2021-06-03 Lixing Zhu , Gabriele Pergola , Lin Gui , Deyu Zhou , Yulan He

Conversational emotion recognition (CER) has attracted increasing interests in the natural language processing (NLP) community. Different from the vanilla emotion recognition, effective speaker-sensitive utterance representation is one…

Computation and Language · Computer Science 2020-03-06 Jingye Li , Meishan Zhang , Donghong Ji , Yijiang Liu

Transformer-based models have demonstrated their effectiveness in automatic speech recognition (ASR) tasks and even shown superior performance over the conventional hybrid framework. The main idea of Transformers is to capture the…

Sound · Computer Science 2022-07-05 Kun Wei , Pengcheng Guo , Ning Jiang

Emotion dynamics modeling is a significant task in emotion recognition in conversation. It aims to predict conversational emotions when building empathetic dialogue systems. Existing studies mainly develop models based on Recurrent Neural…

Artificial Intelligence · Computer Science 2021-04-22 Haiqin Yang , Jianping Shen

Emotion Recognition in Conversation (ERC) plays a crucial role in enabling dialogue systems to effectively respond to user requests. The emotions in a conversation can be identified by the representations from various modalities, such as…

Computation and Language · Computer Science 2024-04-02 Taeyang Yun , Hyunkuk Lim , Jeonghwan Lee , Min Song

Messages in human conversations inherently convey emotions. The task of detecting emotions in textual conversations leads to a wide range of applications such as opinion mining in social networks. However, enabling machines to analyze…

Computation and Language · Computer Science 2019-10-02 Peixiang Zhong , Di Wang , Chunyan Miao

Emotional Recognition in Conversation (ERC) is valuable for diagnosing health conditions such as autism and depression, and for understanding the emotions of individuals who struggle to express their feelings. Current ERC methods primarily…

Human-Computer Interaction · Computer Science 2026-05-06 Zijian Kang , Yueyang Li , Shengyu Gong , Weiming Zeng , Hongjie Yan , Lingbin Bian , Zhiguo Zhang , Wai Ting Siok , Nizhuan Wang

This paper presents our approach for the SemEval-2024 Task 10: Emotion Discovery and Reasoning its Flip in Conversations. For the Emotion Recognition in Conversations (ERC) task, we utilize a masked-memory network along with speaker…

Computation and Language · Computer Science 2024-04-09 Shubham Patel , Divyaksh Shukla , Ashutosh Modi

Emotion Recognition in Conversations (ERC) is hard because discriminative evidence is sparse, localized, and often asynchronous across modalities. We center ERC on emotion hotspots and present a unified model that detects per-utterance…

Computation and Language · Computer Science 2025-10-13 Yu Liu , Hanlei Shi , Haoxun Li , Yuqing Sun , Yuxuan Ding , Linlin Gong , Leyuan Qu , Taihao Li

Emotion Recognition in Conversations (ERC) is crucial in developing sympathetic human-machine interaction. In conversational videos, emotion can be present in multiple modalities, i.e., audio, video, and transcript. However, due to the…

Computer Vision and Pattern Recognition · Computer Science 2022-06-07 Vishal Chudasama , Purbayan Kar , Ashish Gudmalwar , Nirmesh Shah , Pankaj Wasnik , Naoyuki Onoe

Recent advancements in transformer-based speech representation models have greatly transformed speech processing. However, there has been limited research conducted on evaluating these models for speech emotion recognition (SER) across…

Computation and Language · Computer Science 2023-08-21 Anant Singh , Akshat Gupta

Emotion recognition in conversations (ERC) is a crucial task for building human-like conversational agents. While substantial efforts have been devoted to ERC for chit-chat dialogues, the task-oriented counterpart is largely left…

The advent of deep learning models has made a considerable contribution to the achievement of Emotion Recognition in Conversation (ERC). However, this task still remains an important challenge due to the plurality and subjectivity of human…

Computation and Language · Computer Science 2024-04-18 Barbara Gendron , Gaël Guibon

Fuzzy Fingerprints have been successfully used as an interpretable text classification technique, but, like most other techniques, have been largely surpassed in performance by Large Pre-trained Language Models, such as BERT or RoBERTa.…

Computation and Language · Computer Science 2023-09-11 Patrícia Pereira , Rui Ribeiro , Helena Moniz , Luisa Coheur , Joao Paulo Carvalho

Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call center scenario, the role of the call center agent is not just…

Computation and Language · Computer Science 2025-09-24 Aditi Debsharma , Bhushan Jagyasi , Surajit Sen , Priyanka Pandey , Devicharith Dovari , Yuvaraj V. C , Rosalin Parida , Gopali Contractor