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Task-based chatbots are increasingly being used to deliver real services, yet assessing their reliability, security, and robustness remains underexplored, also due to the lack of large-scale, high-quality datasets. The emerging automated…

Software Engineering · Computer Science 2025-08-22 Elena Masserini , Diego Clerissi , Daniela Micucci , João R. Campos , Leonardo Mariani

Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…

Computation and Language · Computer Science 2024-10-29 Zhiheng Lyu , Zhijing Jin , Fernando Gonzalez , Rada Mihalcea , Bernhard Schölkopf , Mrinmaya Sachan

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

Datasets are foundational to many breakthroughs in modern artificial intelligence. Many recent achievements in the space of natural language processing (NLP) can be attributed to the finetuning of pre-trained models on a diverse set of…

Neural methods for SA have led to quantitative improvements over previous approaches, but these advances are not always accompanied with a thorough analysis of the qualitative differences. Therefore, it is not clear what outstanding…

Computation and Language · Computer Science 2019-06-17 Jeremy Barnes , Lilja Øvrelid , Erik Velldal

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

We present SParC, a dataset for cross-domainSemanticParsing inContext that consists of 4,298 coherent question sequences (12k+ individual questions annotated with SQL queries). It is obtained from controlled user interactions with 200…

Detecting harmful content on social media, such as Twitter, is made difficult by the fact that the seemingly simple yes/no classification conceals a significant amount of complexity. Unfortunately, while several datasets have been collected…

Computation and Language · Computer Science 2023-11-14 Saad Almohaimeed , Saleh Almohaimeed , Ashfaq Ali Shafin , Bogdan Carbunar , Ladislau Bölöni

Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by…

Computation and Language · Computer Science 2022-01-05 Ioannis Mollas , Zoe Chrysopoulou , Stamatis Karlos , Grigorios Tsoumakas

Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…

Computation and Language · Computer Science 2016-05-19 Nabiha Asghar

Automatic machine learning systems can inadvertently accentuate and perpetuate inappropriate human biases. Past work on examining inappropriate biases has largely focused on just individual systems. Further, there is no benchmark dataset…

Computation and Language · Computer Science 2018-05-14 Svetlana Kiritchenko , Saif M. Mohammad

Sentiment analysis is a widely studied NLP task where the goal is to determine opinions, emotions, and evaluations of users towards a product, an entity or a service that they are reviewing. One of the biggest challenges for sentiment…

Computation and Language · Computer Science 2018-06-13 Ethem F. Can , Aysu Ezen-Can , Fazli Can

Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…

Computation and Language · Computer Science 2025-02-27 Gibson Nkhata , Usman Anjum , Justin Zhan

This paper presents a comprehensive survey of sentiment analysis methods for movie reviews, a benchmark task that has played a central role in advancing natural language processing. We review the evolution of techniques from early…

Information Theory · Computer Science 2026-01-15 Agnivo Gosai , Shuvodeep De , Karun Thankachan , Ramadan A. ZeinEldin , Ali W. Mohamed , Seyed J. Mousavirad

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

Domain adaptation is important in sentiment analysis as sentiment-indicating words vary between domains. Recently, multi-domain adaptation has become more pervasive, but existing approaches train on all available source domains including…

Computation and Language · Computer Science 2017-02-09 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

The hospitality industry in the Arab world increasingly relies on customer feedback to shape services, driving the need for advanced Arabic sentiment analysis tools. To address this challenge, the Sentiment Analysis on Arabic Dialects in…

Computation and Language · Computer Science 2025-11-18 Maram Alharbi , Salmane Chafik , Saad Ezzini , Ruslan Mitkov , Tharindu Ranasinghe , Hansi Hettiarachchi

This paper introduces a novel Czech dataset in the restaurant domain for aspect-based sentiment analysis (ABSA), enriched with annotations of opinion terms. The dataset supports three distinct ABSA tasks involving opinion terms,…

Computation and Language · Computer Science 2026-03-05 Jakub Šmíd , Pavel Přibáň , Pavel Král

Robust and comprehensive evaluation of large language models (LLMs) is essential for identifying effective LLM system configurations and mitigating risks associated with deploying LLMs in sensitive domains. However, traditional statistical…

Computation and Language · Computer Science 2026-05-08 Adam Dejl , Jonathan Pearson