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E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Consumers increasingly rate, review and research products online. Consequently, websites containing consumer reviews are becoming targets of opinion spam. While recent work has focused primarily on manually identifiable instances of opinion…

Computation and Language · Computer Science 2011-07-25 Myle Ott , Yejin Choi , Claire Cardie , Jeffrey T. Hancock

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

Information Retrieval · Computer Science 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

Social and Information Networks · Computer Science 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

Social and Information Networks · Computer Science 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

Social and Information Networks · Computer Science 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

Online consumer reviews reflect the testimonials of real people, unlike advertisements. As such, they have critical impact on potential consumers, and indirectly on businesses. According to a Harvard study (Luca 2011), +1 rise in…

Social and Information Networks · Computer Science 2016-03-08 Junting Ye , Santhosh Kumar , Leman Akoglu

In this digital era, online shopping is common practice in our daily lives. Product reviews significantly influence consumer buying behavior and help establish buyer trust. However, the prevalence of fraudulent reviews undermines this trust…

Machine Learning · Computer Science 2025-09-29 Mst Eshita Khatun , Halima Akter , Tasnimul Rehan , Toufiq Ahmed

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting "deceptive opinion spam" -- fictitious reviews that have been…

Social and Information Networks · Computer Science 2014-09-17 Myle Ott , Claire Cardie , Jeff Hancock

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

Computation and Language · Computer Science 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

Consumers' purchase decisions are increasingly influenced by user-generated online reviews. Accordingly, there has been growing concern about the potential for posting deceptive opinion spam fictitious reviews that have been deliberately…

Computation and Language · Computer Science 2014-09-17 Tao Wang , Hua Zhu

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

Machine Learning · Computer Science 2019-05-24 Gray Stanton , Athirai A. Irissappane

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

Social and Information Networks · Computer Science 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

Online reviews of businesses have become increasingly important in recent years, as customers and even competitors use them to judge the quality of a business. Yelp is one of the most popular websites for users to write such reviews, and it…

Information Retrieval · Computer Science 2015-12-22 Andrew Elkouri

We introduce the novel approach towards fake text reviews detection in collaborative filtering recommender systems. The existing algorithms concentrate on detecting the fake reviews, generated by language models and ignore the texts,…

Artificial Intelligence · Computer Science 2023-01-10 Yuliya Tukmacheva , Ivan Oseledets , Evgeny Frolov

As crowdsourcing emerges as an efficient and cost-effective method for obtaining labels for machine learning datasets, it is important to assess the quality of crowd-provided data, so as to improve analysis performance and reduce biases in…

Human-Computer Interaction · Computer Science 2025-06-26 Yang Ba , Michelle V. Mancenido , Erin K. Chiou , Rong Pan

Spam reviews are a pervasive problem on online platforms due to its significant impact on reputation. However, research into spam detection in data streams is scarce. Another concern lies in their need for transparency. Consequently, this…

Machine Learning · Computer Science 2024-06-24 Francisco de Arriba-Pérez , Silvia García-Méndez , Fátima Leal , Benedita Malheiro , J. C. Burguillo
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