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Online reviews have become a vital source of information in purchasing a service (product). Opinion spammers manipulate reviews, affecting the overall perception of the service. A key challenge in detecting opinion spam is obtaining ground…

Machine Learning · Computer Science 2019-05-24 Gray Stanton , Athirai A. Irissappane

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Advanced neural language models (NLMs) are widely used in sequence generation tasks because they are able to produce fluent and meaningful sentences. They can also be used to generate fake reviews, which can then be used to attack online…

Computation and Language · Computer Science 2019-12-04 David Ifeoluwa Adelani , Haotian Mai , Fuming Fang , Huy H. Nguyen , Junichi Yamagishi , Isao Echizen

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin

A robust and reliable system of detecting spam reviews is a crying need in todays world in order to purchase products without being cheated from online sites. In many online sites, there are options for posting reviews, and thus creating…

Computation and Language · Computer Science 2022-11-04 G. M. Shahariar , Swapnil Biswas , Faiza Omar , Faisal Muhammad Shah , Samiha Binte Hassan

In the past few years, consumer review sites have become the main target of deceptive opinion spam, where fictitious opinions or reviews are deliberately written to sound authentic. Most of the existing work to detect the deceptive reviews…

Cryptography and Security · Computer Science 2018-05-29 Hojjat Aghakhani , Aravind Machiry , Shirin Nilizadeh , Christopher Kruegel , Giovanni Vigna

The rise of large language models (LLMs) has enabled the generation of highly persuasive spam reviews that closely mimic human writing. These reviews pose significant challenges for existing detection systems and threaten the credibility of…

Computation and Language · Computer Science 2026-04-21 Xin Liu , Rongwu Xu , Xinyi Jia , Jason Liao , Jiao Sun , Ling Huang , Wei Xu

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

The exponential growth of spam text on the Internet necessitates robust detection mechanisms to mitigate risks such as information leakage and social instability. This work addresses two principal challenges: adversarial strategies employed…

Machine Learning · Computer Science 2025-07-25 Zhijie Wang , Zixin Xu , Zhiyuan Pan

Nowadays, a big part of people rely on available content in social media in their decisions (e.g. reviews and feedback on a topic or product). The possibility that anybody can leave a review provide a golden opportunity for spammers to…

Social and Information Networks · Computer Science 2017-03-13 Saeedreza Shehnepoor , Mostafa Salehi , Reza Farahbakhsh , Noel Crespi

Lack of moderation in online communities enables participants to incur in personal aggression, harassment or cyberbullying, issues that have been accentuated by extremist radicalisation in the contemporary post-truth politics scenario. This…

Computation and Language · Computer Science 2018-01-08 Nestor Rodriguez , Sergio Rojas-Galeano

Recent advances in generative models such as GPT may be used to fabricate indistinguishable fake customer reviews at a much lower cost, thus posing challenges for social media platforms to detect these machine-generated fake reviews. We…

Computation and Language · Computer Science 2023-04-24 Alessandro Gambetti , Qiwei Han

The publication of fake reviews by parties with vested interests has become a severe problem for consumers who use online product reviews in their decision making. To counter this problem a number of methods for detecting these fake…

Social and Information Networks · Computer Science 2016-08-03 David Savage , Xiuzhen Zhang , Xinghuo Yu , Pauline Chou , Qingmai Wang

Over the last years, online reviews became very important since they can influence the purchase decision of consumers and the reputation of businesses, therefore, the practice of writing fake reviews can have severe consequences on…

Social and Information Networks · Computer Science 2020-12-29 Michela Fazzolari , Francesco Buccafurri , Gianluca Lax , Marinella Petrocchi

Due to the huge commercial interests behind online reviews, a tremendousamount of spammers manufacture spam reviews for product reputation manipulation. To further enhance the influence of spam reviews, spammers often collaboratively post…

Information Retrieval · Computer Science 2020-11-17 Ziyang Wang , Wei Wei , Xian-Ling Mao , Guibing Guo , Pan Zhou , Shanshan Feng

Online reviews are potent sources for industry owners and buyers, however opportunistic people may try to destruct or promote their desired product by publishing fake comments named spam opinion. So far, many models have been developed to…

Social and Information Networks · Computer Science 2020-08-21 Amir Jalaly Bidgolya , Zoleikha Rahmaniana

The use of propagandistic techniques in online content has increased in recent years aiming to manipulate online audiences. Fine-grained propaganda detection and extraction of textual spans where propaganda techniques are used, are…

Computation and Language · Computer Science 2024-10-08 Maram Hasanain , Fatema Ahmad , Firoj Alam

In the field of car evaluation, more and more netizens choose to express their opinions on the Internet platform, and these comments will affect the decision-making of buyers and the trend of car word-of-mouth. As an important branch of…

Computation and Language · Computer Science 2022-06-07 Xingchen Liu , Yawen Li , Yingxia Shao , Ang Li , Jian Liang

Language models pre-trained on web-scale corpora demonstrate impressive capabilities on diverse downstream tasks. However, there is increasing concern whether such capabilities might arise from evaluation datasets being included in the…

Computation and Language · Computer Science 2024-01-12 Minhao Jiang , Ken Ziyu Liu , Ming Zhong , Rylan Schaeffer , Siru Ouyang , Jiawei Han , Sanmi Koyejo

Spam messages continue to present significant challenges to digital users, cluttering inboxes and posing security risks. Traditional spam detection methods, including rules-based, collaborative, and machine learning approaches, struggle to…

Cryptography and Security · Computer Science 2025-04-15 Qiyao Tang , Xiangyang Li
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