Related papers: Designing a Socio-Technical Business Process for A…
Information exploration tasks are inherently complex, ill-structured, and involve sequences of actions usually spread over many sessions. When exploring a dataset, users tend to experiment higher degrees of uncertainty, mostly raised by…
Many real-world networks are known to exhibit facts that counter our knowledge prescribed by the theories on network creation and communication patterns. A common prerequisite in network analysis is that information on nodes and links will…
This article puts forward the use of mutual information values to replicate the expertise of security professionals in selecting features for detecting web attacks. The goal is to enhance the effectiveness of web application firewalls…
Abstraction is an important aspect of intelligence which enables agents to construct robust representations for effective decision making. In the last decade, deep networks are proven to be effective due to their ability to form…
Building and maintaining knowledge about specific interface technologies is a challenge. Current solutions include standard file-based document repositories, wikis, and other online tools. However, these solutions are often only available…
Measurement of interaction quality is a critical task for the improvement of spoken dialog systems. Existing approaches to dialog quality estimation either focus on evaluating the quality of individual turns, or collect dialog-level quality…
Realistic, relevant, and reproducible experiments often need input traces collected from real-world environments. We focus in this work on traces of workflows---common in datacenters, clouds, and HPC infrastructures. We show that the…
Large language model (LLM)-based agents are widely deployed in user-facing services but remain error-prone in new tasks, tend to repeat the same failure patterns, and show substantial run-to-run variability. Fixing failures via…
Evaluations of digital library information systems are typically centred on users correctly, efficiently, and quickly performing predefined tasks. Additionally, users generally enjoy working with the evaluated system, and completed…
Humans learn social skills through both imitation and social interaction. This social learning process is largely understudied by existing research on building language agents. Motivated by this gap, we propose an interactive learning…
Maintaining an acceptable level of quality of service in modern complex systems is challenging, particularly in the presence of various forms of uncertainty caused by changing execution context, unpredicted events, etc. Although…
Over two decades, we and other research groups have found that ethnographic and social analyses of work settings can provide insights useful to the process of system analysis and design. Despite this, ethnographic and social analyses have…
Standard approaches to sequential decision-making exploit an agent's ability to continually interact with its environment and improve its control policy. However, due to safety, ethical, and practicality constraints, this type of…
Recent advances in the field of Business Process Management have brought about several suites able to model complex data objects along with the traditional control flow perspective. Nonetheless, when it comes to formal verification there is…
In reinforcement learning (RL) research, it is common to assume access to direct online interactions with the environment. However in many real-world applications, access to the environment is limited to a fixed offline dataset of logged…
The rise of personal assistant agents, e.g., OpenClaw, highlights the growing potential of large language models to support users across everyday life and work. A core challenge in these settings is proactive assistance, since users often…
To process a large amount of data sequentially and systematically, proper management of workflow components (i.e., modules, data, configurations, associations among ports and links) in a Scientific Workflow Management System (SWfMS) is…
The performance of Video Question Answering (VideoQA) models is fundamentally constrained by the nature of their supervision, which typically consists of isolated, factual question-answer pairs. This "bag-of-facts" approach fails to capture…
The number of research articles in business and management has dramatically increased along with terminology, constructs, and measures. Proper classification of organizational performance constructs from research articles plays an important…
Question Answering (QA) is fundamental to natural language processing in that most nlp problems can be phrased as QA (Kumar et al., 2015). Current weakly supervised memory network models that have been proposed so far struggle at answering…