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In a queueing system involving multiple service windows, choice behavior is a significant concern. This paper incorporates the choice of service windows into a queueing model with a floor represented by discrete cells. We contrived a…
A transport system with passengers traveling between stations in periodically arriving cabins is considered. We propose and evaluate an access control algorithm that dynamically limits the number of passengers who are allowed to board the…
Denied boarding in congested transit systems induces queuing delays and departure-time shifts that can reshape passenger flows. Correctly modeling these responses in transit assignment hinges on the enforcement of two priority rules:…
We consider the problem of scheduling arrivals to a congestion system with a finite number of users having identical deterministic demand sizes. The congestion is of the processor sharing type in the sense that all users in the system at…
Consider a population of customers each of which needs to decide independently when to arrive to a facility that provides a service during a fixed period of time, say a day. This is a common scenario in many service systems such as a bank,…
We study how stochastic resetting affects first-passage processes in systems of many interacting particles. While resetting is well understood for single-particle dynamics, its consequences for collective behavior remain less clear. We…
We design an optimal group boarding method using a stochastic cellular automata model for passenger movements, which is extended by a virus transmission approach. Furthermore, a new mathematical model is developed to determine an…
The L\'evy walk process for the lower interval of the time of flight distribution ($\alpha<1$) and with finite resting time between consecutive flights is discussed. The motion is restricted to a region bounded by two absorbing barriers and…
We model a long queue of humans by a continuous-space model in which, when a customer moves forward, they stop a random distance behind the previous customer, but do not move at all if their distance behind the previous customer is below a…
This paper proposes a totally asymmetric simple exclusion process on a traveling lane, which is equipped with a queueing system and functions of site assignments along the parking lane. In the proposed system, new particles arrive at the…
The "faster is slower" effect raises when crowded people push each other to escape through an exit during an emergency situation. As individuals push harder, a statistical slowing down in the evacuation time can be achieved. The slowing…
We consider a discrete population of users with homogeneous service demand who need to decide when to arrive to a system in which the service rate deteriorates linearly with the number of users in the system. The users have heterogeneous…
This study investigates how the layout and seat density in aircraft cabins influence the pricing of airline tickets on domestic flights. The analysis is based on microdata from boarding passes linked to face-to-face interviews with…
Airport public transport systems are plagued by passenger queue congestion, imposing a substandard travel experience and unexpected delays. To address this issue, this paper proposes a bi-level programming for optimizing queueing network in…
A team of anonymous mobile agents represented by points freely moving in the plane have to gather at a single point and stop. Agents start at different points of the plane and at possibly different times chosen by the adversary. They are…
Understanding how delayed information impacts queueing systems is an important area of research. However, much of the current literature neglects one important feature of many queueing systems, namely non-stationary arrivals. Non-stationary…
Due to the necessary security for the airport and flight, passengers are required to have strict security check before getting aboard. However, there are frequent complaints of wasting huge amount of time while waiting for the security…
This study explores the approaches used by airlines in setting flight times. It highlights the need to balance operational and strategic factors, such as optimizing the use of resources - including aircraft, crew, and fuel - and managing…
We develop a model of inter-temporal and intra-temporal price discrimination by monopoly airlines to study the ability of different discriminatory pricing mechanisms to increase efficiency and the associated distributional implications. To…
Passengers' experience is becoming a key metric to evaluate the air transportation system's performance. Efficient and robust tools to handle airport operations are needed along with a better understanding of passengers' interests and…