English
Related papers

Related papers: A Systematic Mapping Study in AIOps

200 papers

The rapid growth in the use of Large Language Models (LLMs) and AI Agents as part of software development and deployment is revolutionizing the information technology landscape. While code generation receives significant attention, a…

Information Technology has become a critical component in various industries, leading to an increased focus on software maintenance and monitoring. With the complexities of modern software systems, traditional maintenance approaches have…

Software Engineering · Computer Science 2023-08-23 Anes Bendimerad , Youcef Remil , Romain Mathonat , Mehdi Kaytoue

Artificial Intelligence for IT Operations (AIOps) is a rapidly growing field that applies artificial intelligence and machine learning to automate and optimize IT operations. AIOps vendors provide services that ingest end-to-end logs,…

Cryptography and Security · Computer Science 2024-01-17 Subhadip Kumar

Artificial Intelligence for IT Operations (AIOps) has been adopted in organizations in various tasks, including interpreting models to identify indicators of service failures. To avoid misleading practitioners, AIOps model interpretations…

Machine Learning · Computer Science 2022-02-07 Yingzhe Lyu , Gopi Krishnan Rajbahadur , Dayi Lin , Boyuan Chen , Zhen Ming , Jiang

Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…

Human-Computer Interaction · Computer Science 2024-03-20 Catalina Gomez , Sue Min Cho , Shichang Ke , Chien-Ming Huang , Mathias Unberath

AIOps (Artificial Intelligence for IT Operations) solutions leverage the massive data produced during the operation of large-scale systems and machine learning models to assist software engineers in their system operations. As operation…

Software Engineering · Computer Science 2024-04-15 Yingzhe Lyu , Heng Li , Zhen Ming , Jiang , Ahmed E. Hassan

Context. Despite the increasing adoption of Machine Learning Operations (MLOps), teams still encounter challenges in effectively applying this paradigm to their specific projects. While there is a large variety of available tools usable for…

Software Engineering · Computer Science 2024-09-12 Faezeh Amou Najafabadi , Justus Bogner , Ilias Gerostathopoulos , Patricia Lago

Recent advancements in large language models (LLMs) and AI systems have led to a paradigm shift in the design and optimization of complex AI workflows. By integrating multiple components, compound AI systems have become increasingly adept…

Computation and Language · Computer Science 2025-10-08 Yu-Ang Lee , Guan-Ting Yi , Mei-Yi Liu , Jui-Chao Lu , Guan-Bo Yang , Yun-Nung Chen

The emerging age of connected, digital world means that there are tons of data, distributed to various organizations and their databases. Since this data can be confidential in nature, it cannot always be openly shared in seek of artificial…

Software Engineering · Computer Science 2021-03-17 Tuomas Granlund , Aleksi Kopponen , Vlad Stirbu , Lalli Myllyaho , Tommi Mikkonen

Large language models are increasingly being used to support network operations (NetOps) and artificial intelligence for IT operations (AIOps), including incident investigation, root-cause analysis, configuration synthesis, and limited…

Networking and Internet Architecture · Computer Science 2026-05-14 Muhammad Bilal , Jon Crowcroft , Ruizhi Wang , Xiaolong Xu , Schahram Dustdar

The development of artificial intelligence (AI) has made various industries eager to explore the benefits of AI. There is an increasing amount of research surrounding AI, most of which is centred on the development of new AI algorithms and…

Machine Learning · Computer Science 2021-03-19 Yuanhao Xie , Luís Cruz , Petra Heck , Jan S. Rellermeyer

Information Technology (IT) Operations (Ops), particularly Artificial Intelligence for IT Operations (AIOps), is the guarantee for maintaining the orderly and stable operation of existing information systems. According to Gartner's…

This article is an attempt to combine different ways of working with sets of objects and their classes for designing and development of artificial intelligent systems (AIS) of analysis information, using object-oriented programming (OOP).…

Artificial Intelligence · Computer Science 2020-02-24 D. O. Terletskyi , O. I. Provotar

Risks associated with the use of AI, ranging from algorithmic bias to model hallucinations, have received much attention and extensive research across the AI community, from researchers to end-users. However, a gap exists in the systematic…

Artificial Intelligence · Computer Science 2025-11-21 Raymond K. Sheh , Karen Geappen

Artificial Intelligence for IT Operations (AIOps) describes the process of maintaining and operating large IT systems using diverse AI-enabled methods and tools for, e.g., anomaly detection and root cause analysis, to support the…

Artificial Intelligence · Computer Science 2022-07-08 Jasmin Bogatinovski , Gjorgji Madjarov , Sasho Nedelkoski , Jorge Cardoso , Odej Kao

The integration of Artificial Intelligence (AI) into automation systems has the potential to enhance efficiency and to address currently unsolved existing technical challenges. However, the industry-wide adoption of AI is hindered by the…

Systems and Control · Electrical Eng. & Systems 2024-07-04 Marvin Schieseck , Philip Topalis , Lasse Reinpold , Felix Gehlhoff , Alexander Fay

The rapid growth and diversity in service offerings and the ensuing complexity of information technology ecosystems present numerous management challenges (both operational and strategic). Instrumentation and measurement technology is, by…

Software Engineering · Computer Science 2012-06-26 Moises Goldszmidt

Recent technological advances, especially in the field of machine learning, provide astonishing progress on the road towards artificial general intelligence. However, tasks in current real-world business applications cannot yet be solved by…

Artificial Intelligence · Computer Science 2021-05-10 Dominik Dellermann , Adrian Calma , Nikolaus Lipusch , Thorsten Weber , Sascha Weigel , Philipp Ebel

AI systems cannot exist without data. Now that AI models (data science and AI) have matured and are readily available to apply in practice, most organizations struggle with the data infrastructure to do so. There is a growing need for data…

Digital Libraries · Computer Science 2024-02-09 Petra Heck

This paper introduces a collaborative, human-centred taxonomy of AI, algorithmic and automation harms. We argue that existing taxonomies, while valuable, can be narrow, unclear, typically cater to practitioners and government, and often…