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For languages with no annotated resources, transferring knowledge from rich-resource languages is an effective solution for named entity recognition (NER). While all existing methods directly transfer from source-learned model to a target…

Computation and Language · Computer Science 2020-07-16 Qianhui Wu , Zijia Lin , Guoxin Wang , Hui Chen , Börje F. Karlsson , Biqing Huang , Chin-Yew Lin

Metaphor as an advanced cognitive modality works by extracting familiar concepts in the target domain in order to understand vague and abstract concepts in the source domain. This helps humans to quickly understand and master new domains…

Computation and Language · Computer Science 2024-01-09 Cheng Yang , Zheng Li , Zhiyue Liu , Qingbao Huang

The ability to observe the effects of actions performed by others and to infer their intent, most likely goals, or course of action, is known as a plan or intention recognition cognitive capability and has long been one of the fundamental…

Artificial Intelligence · Computer Science 2019-11-26 Mariane Maynard , Thibault Duhamel , Froduald Kabanza

Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…

Computation and Language · Computer Science 2023-12-20 Burak Aksar , Yara Rizk , Tathagata Chakraborti

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

Large Language Models (LLMs) and chatbots show significant promise in streamlining the legal intake process. This advancement can greatly reduce the workload and costs for legal aid organizations, improving availability while making legal…

Computers and Society · Computer Science 2023-11-23 Nick Goodson , Rongfei Lu

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

Large language models (LLMs) have demonstrated remarkable potential in natural language understanding and generation, making them valuable tools for enhancing conversational interactions. However, LLMs encounter challenges such as lacking…

Human-Computer Interaction · Computer Science 2023-11-10 Guinan Su , Yanwu Yang , Jie Guo

The ability to infer the intentions of others, predict their goals, and deduce their plans are critical features for intelligent agents. For a long time, several approaches investigated the use of symbolic representations and inferences…

Machine Learning · Computer Science 2019-11-25 Thibault Duhamel , Mariane Maynard , Froduald Kabanza

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

Spoken intent detection has become a popular approach to interface with various smart devices with ease. However, such systems are limited to the preset list of intents-terms or commands, which restricts the quick customization of personal…

Computation and Language · Computer Science 2021-06-30 Ashish Mittal , Samarth Bharadwaj , Shreya Khare , Saneem Chemmengath , Karthik Sankaranarayanan , Brian Kingsbury

Being able to infer the goal of people we observe, interact with, or read stories about is one of the hallmarks of human intelligence. A prominent idea in current goal-recognition research is to infer the likelihood of an agent's goal from…

Artificial Intelligence · Computer Science 2020-03-24 Thibault Duhamel , Mariane Maynard , Froduald Kabanza

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…

Computation and Language · Computer Science 2025-07-02 Shixiao Wang , Yifan Zhuang , Runsheng Zhang , Zhijun Song

This paper addresses the problems of missing reasoning chains and insufficient entity-level semantic understanding in large language models when dealing with tasks that require structured knowledge. It proposes a fine-tuning algorithm…

Computation and Language · Computer Science 2025-08-21 Wuyang Zhang , Yexin Tian , Xiandong Meng , Mengjie Wang , Junliang Du

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam

Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…

Computation and Language · Computer Science 2025-12-08 Hengyu Luo , Peng Liu , Stefan Esping

A significant challenge in machine learning, particularly in noisy and low-data environments, lies in effectively incorporating inductive biases to enhance data efficiency and robustness. Despite the success of informed machine learning…

Machine Learning · Computer Science 2025-02-06 Katarzyna Kobalczyk , Mihaela van der Schaar