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Text classification is a fundamental Natural Language Processing task that has a wide variety of applications, where deep learning approaches have produced state-of-the-art results. While these models have been heavily criticized for their…

Computation and Language · Computer Science 2022-07-08 Aamir Miyajiwala , Arnav Ladkat , Samiksha Jagadale , Raviraj Joshi

We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…

Computation and Language · Computer Science 2020-03-12 Shi Yu , Yuxin Chen , Hussain Zaidi

Answering questions is a primary goal of many conversational systems or search products. While most current systems have focused on answering questions against structured databases or curated knowledge graphs, on-line community forums or…

Computation and Language · Computer Science 2019-11-11 Alexandre Rochette , Yadollah Yaghoobzadeh , Timothy J. Hazen

The impressive capabilities of recent generative models to create texts that are challenging to distinguish from the human-written ones can be misused for generating fake news, product reviews, and even abusive content. Despite the…

Recently, BERT has become an essential ingredient of various NLP deep models due to its effectiveness and universal-usability. However, the online deployment of BERT is often blocked by its large-scale parameters and high computational…

Computation and Language · Computer Science 2020-04-08 Bowen Wu , Huan Zhang , Mengyuan Li , Zongsheng Wang , Qihang Feng , Junhong Huang , Baoxun Wang

The emergence and rapid progress of the Internet have brought ever-increasing impact on financial domain. How to rapidly and accurately mine the key information from the massive negative financial texts has become one of the key issues for…

Computation and Language · Computer Science 2020-01-16 Lingyun Zhao , Lin Li , Xinhao Zheng

Recent advances in natural language processing (NLP) may enable artificial intelligence (AI) models to generate writing that is identical to human written form in the future. This might have profound ethical, legal, and social…

Machine Learning · Computer Science 2024-04-17 Nuzhat Prova

Transformer models have shown impressive performance on a variety of NLP tasks. Off-the-shelf, pre-trained models can be fine-tuned for specific NLP classification tasks, reducing the need for large amounts of additional training data.…

Computation and Language · Computer Science 2020-10-06 Maaike Burghoorn , Maaike H. T. de Boer , Stephan Raaijmakers

Stance Detection (SD) on social media has emerged as a prominent area of interest with implications for social business and political applications thereby garnering escalating research attention within NLP. The inherent subtlety and…

Computation and Language · Computer Science 2025-03-06 Gibson Nkhata , Susan Gauch

Fine-tuning pre-trained language models like BERT has become an effective way in NLP and yields state-of-the-art results on many downstream tasks. Recent studies on adapting BERT to new tasks mainly focus on modifying the model structure,…

Computation and Language · Computer Science 2020-02-25 Yige Xu , Xipeng Qiu , Ligao Zhou , Xuanjing Huang

The proliferation of fake news and its propagation on social media has become a major concern due to its ability to create devastating impacts. Different machine learning approaches have been suggested to detect fake news. However, most of…

Computation and Language · Computer Science 2021-04-14 Junaed Younus Khan , Md. Tawkat Islam Khondaker , Sadia Afroz , Gias Uddin , Anindya Iqbal

Personal attacks in the context of social media conversations often lead to fast-paced derailment, leading to even more harmful exchanges being made. State-of-the-art systems for the detection of such conversational derailment often make…

Computation and Language · Computer Science 2023-11-20 Steven Leung , Filippos Papapolyzos

The BERT model has arisen as a popular state-of-the-art machine learning model in the recent years that is able to cope with multiple NLP tasks such as supervised text classification without human supervision. Its flexibility to cope with…

Computation and Language · Computer Science 2023-04-26 Santiago González-Carvajal , Eduardo C. Garrido-Merchán

Text classification problem is a very broad field of study in the field of natural language processing. In short, the text classification problem is to determine which of the previously determined classes the given text belongs to.…

Computation and Language · Computer Science 2021-12-28 D. Emre Taşar , Şükrü Ozan , M. Fatih Akca , Oğuzhan Ölmez , Semih Gülüm , Seçilay Kutal , Ceren Belhan

Knowledge is acquired by humans through experience, and no boundary is set between the kinds of knowledge or skill levels we can achieve on different tasks at the same time. When it comes to Neural Networks, that is not the case. The…

Computation and Language · Computer Science 2022-02-08 Charaf Eddine Benarab

As the prevalence of mental health crises increases on social media platforms, identifying and preventing potential harm has become an urgent challenge. This study introduces a large language model (LLM)-based text transfer recognition…

Computation and Language · Computer Science 2025-04-15 Shurui Wu , Xinyi Huang , Dingxin Lu

Recently, Natural Language Processing (NLP) has witnessed an impressive progress in many areas, due to the advent of novel, pretrained contextual representation models. In particular, Devlin et al. (2019) proposed a model, called BERT…

Computation and Language · Computer Science 2020-03-09 Debora Nozza , Federico Bianchi , Dirk Hovy

The United States has experienced a significant increase in violent extremism, prompting the need for automated tools to detect and limit the spread of extremist ideology online. This study evaluates the performance of Bidirectional Encoder…

Computation and Language · Computer Science 2024-08-30 Beidi Dong , Jin R. Lee , Ziwei Zhu , Balassubramanian Srinivasan

In this work, we release COVID-Twitter-BERT (CT-BERT), a transformer-based model, pretrained on a large corpus of Twitter messages on the topic of COVID-19. Our model shows a 10-30% marginal improvement compared to its base model,…

Computation and Language · Computer Science 2020-05-18 Martin Müller , Marcel Salathé , Per E Kummervold

Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…

Computation and Language · Computer Science 2025-09-19 Gautam Kishore Shahi , Tim A. Majchrzak
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