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Collaborative Question Answering (CQA) frameworks for knowledge graphs aim at integrating existing question answering (QA) components for implementing sequences of QA tasks (i.e. QA pipelines). The research community has paid substantial…

Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain. Moreover, quantitative studies to date tend…

Computation and Language · Computer Science 2017-11-23 Radoslaw Kowalski , Marc Esteve , Slava J. Mikhaylov

High-quality answers in technical Q&A platforms like Stack Overflow (SO) are crucial as they directly influence software development practices. Poor-quality answers can introduce inefficiencies, bugs, and security vulnerabilities, and thus…

Software Engineering · Computer Science 2025-07-30 Saikat Mondal , Chanchal K. Roy

The Q&A community has become an important way for people to access knowledge and information from the Internet. However, the existing translation based on models does not consider the query specific semantics when assigning weights to query…

Information Retrieval · Computer Science 2019-07-04 Dong Li , Lin Li

The rapid development recently of Community Question Answering (CQA) satisfies users quest for professional and personal knowledge about anything. In CQA, one central issue is to find users with expertise and willingness to answer the given…

Information Retrieval · Computer Science 2018-04-24 Sha Yuan , Yu Zhang , Jie Tang , Juan Bautista Cabotà

When foraging for information, users face a tradeoff between the accuracy and value of the acquired information and the time spent collecting it, a problem which also surfaces when seeking answers to a question posed to a large community.…

Computers and Society · Computer Science 2010-08-31 Christina Aperjis , Bernardo A. Huberman , Fang Wu

[Context and Motivation]: The quality of requirements specifications impacts subsequent, dependent software engineering activities. Requirements quality defects like ambiguous statements can result in incomplete or wrong features and even…

Software Engineering · Computer Science 2024-05-17 Julian Frattini

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

While much research focused on producing explanations, it is still unclear how the produced explanations' quality can be evaluated in a meaningful way. Today's predominant approach is to quantify explanations using proxy scores which…

Computation and Language · Computer Science 2023-03-10 Hendrik Schuff , Heike Adel , Peng Qi , Ngoc Thang Vu

Quality control is an ongoing concern in citizen science that is often managed by replication to consensus in online tasks such as image classification. Numerous factors can lead to disagreement, including image quality problems, interface…

Human-Computer Interaction · Computer Science 2021-10-18 Vinod Kumar Ahuja , Holly K. Rosser , Andrea Grover

The purpose of this study is to analyse the correlation between content and traffic of 21,485 academic websites (universities and research institutes). The achieved result is used as an indicator which shows the performance of the websites…

Digital Libraries · Computer Science 2020-03-17 Bahram Kalhor , Alireza Nikravanshalmani

Online question-and-answer (Q&A) communities provide convenient and innovative ways for participants to share information and collaboratively solve problems with others. A growing challenge for those Q&A communities is to encourage and…

Human-Computer Interaction · Computer Science 2020-01-27 Langtao Chen

Recent research on conversational search highlights the importance of mixed-initiative in conversations. To enable mixed-initiative, the system should be able to ask clarifying questions to the user. However, the ability of the underlying…

Information Retrieval · Computer Science 2020-08-12 Antonios Minas Krasakis , Mohammad Aliannejadi , Nikos Voskarides , Evangelos Kanoulas

Stack Overflow is widely regarded as the most popular Community driven Question Answering (CQA) website for programmers. Questions posted on Stack Overflow which are not related to programming topics, are marked as 'closed' by experienced…

Social and Information Networks · Computer Science 2013-07-30 Denzil Correa , Ashish Sureka

User-generated texts such as reviews and social media are valuable sources of information. Online reviews are important assets for users to buy a product, see a movie, or make a decision. Therefore, rating of a review is one of the reliable…

Computation and Language · Computer Science 2018-05-23 Mohammadamir Kavousi , Sepehr Saadatmand

One main challenge in social media is to identify trustworthy information. If we cannot recognize information as trustworthy, that information may become useless or be lost. Opposite, we could consume wrong or fake information with major…

Social and Information Networks · Computer Science 2019-04-17 Jamal Al Qundus , Adrian Paschke

We propose a novel text generation task, namely Curiosity-driven Question Generation. We start from the observation that the Question Generation task has traditionally been considered as the dual problem of Question Answering, hence…

Computation and Language · Computer Science 2019-11-11 Thomas Scialom , Jacopo Staiano

Sharing our goals with others and setting public challenges for ourselves is a topic that has been the center of many discussions. This study examines reading challenges, how participation in them has changed throughout the years, and how…

Social and Information Networks · Computer Science 2021-02-16 Yasaman Jafari , Nazanin Sabri , Behnam Bahrak

The QWERTY effect postulates that the keyboard layout influences word meanings by linking positivity to the use of the right hand and negativity to the use of the left hand. For example, previous research has established that words with…

Human-Computer Interaction · Computer Science 2016-04-11 David Garcia , Markus Strohmaier

The quality of a user's social media experience is determined both by the content they see and by the quality of the conversation and interaction around it. In this paper, we look at replies to tweets from mainstream media outlets and…

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