Related papers: How question quality drives Web performance in com…
Community Question Answering (CQA) websites have become valuable repositories which host a massive volume of human knowledge. To maximize the utility of such knowledge, it is essential to evaluate the quality of an existing question or…
This paper addresses the problem of determining the best answer in Community-based Question Answering (CQA) websites by focussing on the content. In particular, we present a system, ACQUA [http://acqua.kmi.open.ac.uk], that can be installed…
Questions in Community Question Answering (CQA) sites are recommended to users, mainly based on users' interest extracted from questions that users have answered or have asked. However, there is a general phenomenon that users answer fewer…
We explore the dynamics of user performance in collaborative knowledge production by studying the quality of answers to questions posted on Stack Exchange. We propose four indicators of answer quality: answer length, the number of code…
Community Question Answering (CQA) platforms steadily gain popularity as they provide users with fast responses to their queries. The swiftness of these responses is contingent on a mixture of query-specific and user-related elements. This…
Studies of online social influence have demonstrated that friends have important effects on many types of behavior in a wide variety of settings. However, we know much less about how influence works among relative strangers in digital…
Question Routing in Community-based Question Answering websites aims at recommending newly posted questions to potential users who are most likely to provide "accepted answers". Most of the existing approaches predict users' expertise based…
Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…
Community-based question answering (CQA) platforms are crowd-sourced services for sharing user expertise on various topics, from mechanical repairs to parenting. While they naturally build-in an online social network infrastructure, they…
Community question answering (CQA) forums are Internet-based platforms where users ask questions about a topic and other expert users try to provide solutions. Many CQA forums such as Quora, Stackoverflow, Yahoo!Answer, StackExchange exist…
Community Question-Answering websites, such as StackOverflow and Quora, expect users to follow specific guidelines in order to maintain content quality. These systems mainly rely on community reports for assessing contents, which has…
Community Question Answering (CQA) sites have spread and multiplied significantly in recent years. Sites like Reddit, Quora, and Stack Exchange are becoming popular amongst people interested in finding answers to diverse questions. One…
TurboTax AnswerXchange is a social Q&A system supporting users working on federal and state tax returns. Using 2015 data, we demonstrate that content popularity (or number of views per AnswerXchange question) can be predicted with…
Quora is one of the most popular community Q&A sites of recent times. However, many question posts on this Q&A site often do not get answered. In this paper, we quantify various linguistic activities that discriminates an answered question…
The wealth of information available through the Internet and social media is unprecedented. Within computing fields, websites such as Stack Overflow are considered important sources for users seeking solutions to their computing and…
The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…
Rather than using (proxies of) end user or expert judgment to decide on the ranking of information, this paper asks whether conversations about information quality might offer a feasible and valuable addition for ranking information. We…
CQA services are collaborative platforms where users ask and answer questions. We investigate the influence of national culture on people's online questioning and answering behavior. For this, we analyzed a sample of 200 thousand users in…
The internet contains large amounts of low-quality content, yet users expect web search engines to deliver high-quality, relevant results. The abundant presence of low-quality pages can negatively impact retrieval and crawling processes by…
Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…