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Product search has been a crucial entry point to serve people shopping online. Most existing personalized product models follow the paradigm of representing and matching user intents and items in the semantic space, where finer-grained…

Information Retrieval · Computer Science 2021-06-07 Keping Bi , Qingyao Ai , W. Bruce Croft

Modern e-commerce platforms strive to enhance customer experience by providing timely and contextually relevant recommendations. However, recommending general merchandise to customers focused on grocery shopping -- such as pairing milk with…

Information Retrieval · Computer Science 2025-09-30 Akshay Kekuda , Murali Mohana Krishna Dandu , Rimita Lahiri , Shiqin Cai , Sinduja Subramaniam , Evren Korpeoglu , Kannan Achan

In e-commerce shopping, aligning search results with a buyer's immediate needs and preferences presents a significant challenge, particularly in adapting search results throughout the buyer's shopping journey as they move from the initial…

Information Retrieval · Computer Science 2025-12-16 Taoran Sheng , Sathappan Muthiah , Atiq Islam , Jinming Feng

In e-commerce, the watchlist enables users to track items over time and has emerged as a primary feature, playing an important role in users' shopping journey. Watchlist items typically have multiple attributes whose values may change over…

Information Retrieval · Computer Science 2021-10-26 Uriel Singer , Haggai Roitman , Yotam Eshel , Alexander Nus , Ido Guy , Or Levi , Idan Hasson , Eliyahu Kiperwasser

Personalizing user experience with high-quality recommendations based on user activity is vital for e-commerce platforms. This is particularly important in scenarios where the user's intent is not explicit, such as on the homepage.…

Information Retrieval · Computer Science 2023-10-10 Kirill Khrylchenko , Alexander Fritzler

Recommender systems can mitigate the information overload problem by suggesting users' personalized items. In real-world recommendations such as e-commerce, a typical interaction between the system and its users is -- users are recommended…

Information Retrieval · Computer Science 2018-08-13 Xiangyu Zhao , Long Xia , Liang Zhang , Zhuoye Ding , Dawei Yin , Jiliang Tang

Recommendation systems can provide accurate recommendations by analyzing user shopping history. A richer user history results in more accurate recommendations. However, in real applications, users prefer e-commerce platforms where the item…

Information Retrieval · Computer Science 2024-03-20 Irem Islek , Sule Gunduz Oguducu

In this work, we present our journey to revolutionize the personalized recommendation engine through end-to-end learning from raw user actions. We encode user's long-term interest in Pinner- Former, a user embedding optimized for long-term…

Information Retrieval · Computer Science 2022-09-20 Jiajing Xu , Andrew Zhai , Charles Rosenberg

Homepage is the first touch point in the customer's journey and is one of the prominent channels of revenue for many e-commerce companies. A user's attention is mostly captured by homepage banner images (also called Ads/Creatives). The set…

Information Retrieval · Computer Science 2019-08-28 Sreekanth Vempati , Korah T Malayil , Sruthi V , Sandeep R

With growing consumer adoption of online grocery shopping through platforms such as Amazon Fresh, Instacart, and Walmart Grocery, there is a pressing business need to provide relevant recommendations throughout the customer journey. In this…

Information Retrieval · Computer Science 2020-02-14 Aditya Mantha , Yokila Arora , Shubham Gupta , Praveenkumar Kanumala , Zhiwei Liu , Stephen Guo , Kannan Achan

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

A fundamental technique of recommender systems involves modeling user preferences, where queries and items are widely used as symbolic representations of user interests. Queries delineate user needs at an abstract level, providing a…

Information Retrieval · Computer Science 2024-12-17 Jiarui Jin , Xianyu Chen , Weinan Zhang , Yong Yu , Jun Wang

The growing popularity of Virtual Assistants poses new challenges for Entity Resolution, the task of linking mentions in text to their referent entities in a knowledge base. Specifically, in the shopping domain, customers tend to use…

Computation and Language · Computer Science 2021-04-15 Ying Lin , Han Wang , Jiangning Chen , Tong Wang , Yue Liu , Heng Ji , Yang Liu , Premkumar Natarajan

In e-commerce websites like Taobao, brand is playing a more important role in influencing users' decision of click/purchase, partly because users are now attaching more importance to the quality of products and brand is an indicator of…

Information Retrieval · Computer Science 2018-08-14 Yu Zhu , Junxiong Zhu , Jie Hou , Yongliang Li , Beidou Wang , Ziyu Guan , Deng Cai

Building a recommendation system that serves billions of users on daily basis is a challenging problem, as the system needs to make astronomical number of predictions per second based on real-time user behaviors with O(1) time complexity.…

Information Retrieval · Computer Science 2020-10-13 Xiaoyong Yang , Yadong Zhu , Yi Zhang , Xiaobo Wang , Quan Yuan

In order for an e-commerce platform to maximize its revenue, it must recommend customers items they are most likely to purchase. However, the company often has business constraints on these items, such as the number of each item in stock.…

Optimization and Control · Mathematics 2019-11-19 Andrea Boskovic , Qinyi Chen , Dominik Kufel , Zijie Zhou

Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…

Artificial Intelligence · Computer Science 2026-05-08 Millend Roy , Agostino Capponi , Vineet Goyal

The homepage recommendation on most E-commerce applications places items in a hierarchical manner, where different channels display items in different styles. Existing algorithms usually optimize the performance of a single channel. So…

Information Retrieval · Computer Science 2021-12-15 Qi Hao , Tianze Luo , Guangda Huzhang

Many e-commerce websites use recommender systems or personalized rankers to personalize search results based on their previous interactions. However, a large fraction of users has no prior inter-actions, making it impossible to use…

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman