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We propose a method for unsupervised opinion summarization that encodes sentences from customer reviews into a hierarchical discrete latent space, then identifies common opinions based on the frequency of their encodings. We are able to…

Computation and Language · Computer Science 2023-05-22 Tom Hosking , Hao Tang , Mirella Lapata

Opinion summarization is the task of automatically generating summaries for a set of reviews about a specific target (e.g., a movie or a product). Since the number of reviews for each target can be prohibitively large, neural network-based…

Computation and Language · Computer Science 2021-01-25 Reinald Kim Amplayo , Mirella Lapata

Recent work on opinion summarization produces general summaries based on a set of input reviews and the popularity of opinions expressed in them. In this paper, we propose an approach that allows the generation of customized summaries based…

Computation and Language · Computer Science 2021-09-08 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods…

Computation and Language · Computer Science 2023-05-24 Adithya Bhaskar , Alexander R. Fabbri , Greg Durrett

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Opinion summarization is the task of automatically generating summaries that encapsulate information from multiple user reviews. We present Semantic Autoencoder (SemAE) to perform extractive opinion summarization in an unsupervised manner.…

Computation and Language · Computer Science 2022-05-20 Somnath Basu Roy Chowdhury , Chao Zhao , Snigdha Chaturvedi

Opinion summarization is the automatic creation of text reflecting subjective information expressed in multiple documents, such as user reviews of a product. The task is practically important and has attracted a lot of attention. However,…

Machine Learning · Computer Science 2020-10-13 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Controlled abstractive summarization focuses on producing condensed versions of a source article to cover specific aspects by shifting the distribution of generated text towards a desired style, e.g., a set of topics. Subsequently, the…

Computation and Language · Computer Science 2023-11-14 Seyed Ali Bahrainian , Martin Jaggi , Carsten Eickhoff

Opinion summarization is the task of automatically creating summaries that reflect subjective information expressed in multiple documents, such as product reviews. While the majority of previous work has focused on the extractive setting,…

Computation and Language · Computer Science 2020-04-21 Arthur Bražinskas , Mirella Lapata , Ivan Titov

Opinion summarization aims to generate concise summaries that present popular opinions of a large group of reviews. However, these summaries can be too generic and lack supporting details. To address these issues, we propose a new paradigm…

Computation and Language · Computer Science 2024-04-02 Haoyuan Li , Snigdha Chaturvedi

We present a neural framework for opinion summarization from online product reviews which is knowledge-lean and only requires light supervision (e.g., in the form of product domain labels and user-provided ratings). Our method combines two…

Computation and Language · Computer Science 2018-08-28 Stefanos Angelidis , Mirella Lapata

Opinion summarization is the task of creating summaries capturing popular opinions from user reviews. In this paper, we introduce Geodesic Summarizer (GeoSumm), a novel system to perform unsupervised extractive opinion summarization.…

Computation and Language · Computer Science 2023-11-21 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Amr Ahmed , Snigdha Chaturvedi

We study the problem of generating abstractive summaries for opinionated text. We propose an attention-based neural network model that is able to absorb information from multiple text units to construct informative, concise, and fluent…

Computation and Language · Computer Science 2016-06-10 Lu Wang , Wang Ling

Contrastive opinion extraction aims to extract a structured summary or key points organised as positive and negative viewpoints towards a common aspect or topic. Most recent works for unsupervised key point extraction is largely built on…

Computation and Language · Computer Science 2023-05-09 Runcong Zhao , Lin Gui , Yulan He

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly

Topic-controllable summarization is an emerging research area with a wide range of potential applications. However, existing approaches suffer from significant limitations. For example, the majority of existing methods built upon recurrent…

Computation and Language · Computer Science 2024-04-18 Tatiana Passali , Grigorios Tsoumakas

Extractive opinion summarization involves automatically producing a summary of text about an entity (e.g., a product's reviews) by extracting representative sentences that capture prevalent opinions in the review set. Typically, in online…

Computation and Language · Computer Science 2024-04-15 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Manzil Zaheer , Andrew McCallum , Amr Ahmed , Snigdha Chaturvedi

Summarization has usually relied on gold standard summaries to train extractive or abstractive models. Social media brings a hurdle to summarization techniques since it requires addressing a multi-document multi-author approach. We address…

Computation and Language · Computer Science 2021-06-22 Ignacio Tampe Palma , Marcelo Mendoza , Evangelos Milios

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…

Computation and Language · Computer Science 2022-06-06 Reinald Kim Amplayo , Arthur Bražinskas , Yoshi Suhara , Xiaolan Wang , Bing Liu

Opinion summarisation synthesises opinions expressed in a group of documents discussing the same topic to produce a single summary. Recent work has looked at opinion summarisation of clusters of social media posts. Such posts are noisy and…

Computation and Language · Computer Science 2022-11-29 Jiayu Song , Iman Munire Bilal , Adam Tsakalidis , Rob Procter , Maria Liakata
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