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Meeting summarization is crucial in digital communication, but existing solutions struggle with salience identification to generate personalized, workable summaries, and context understanding to fully comprehend the meetings' content.…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Robert Kratel , Bela Gipp

A series of datasets and models have been proposed for summaries generated for well-formatted documents such as news articles. Dialogue summaries, however, have been under explored. In this paper, we present the first dataset with…

Computation and Language · Computer Science 2023-05-29 Rongxin Zhu , Jianzhong Qi , Jey Han Lau

Incorporating external graph knowledge into neural chatbot models has been proven effective for enhancing dialogue generation. However, in conventional graph neural networks (GNNs), message passing on a graph is independent from text,…

Computation and Language · Computer Science 2023-06-29 Chen Tang , Hongbo Zhang , Tyler Loakman , Chenghua Lin , Frank Guerin

With the rapid increase in the volume of dialogue data from daily life, there is a growing demand for dialogue summarization. Unfortunately, training a large summarization model is generally infeasible due to the inadequacy of dialogue data…

Computation and Language · Computer Science 2021-09-14 Yicheng Zou , Bolin Zhu , Xingwu Hu , Tao Gui , Qi Zhang

We introduce a novel graph-based framework for abstractive meeting speech summarization that is fully unsupervised and does not rely on any annotations. Our work combines the strengths of multiple recent approaches while addressing their…

Meetings are a key component of human collaboration. As increasing numbers of meetings are recorded and transcribed, meeting summaries have become essential to remind those who may or may not have attended the meetings about the key…

Computation and Language · Computer Science 2021-04-14 Ming Zhong , Da Yin , Tao Yu , Ahmad Zaidi , Mutethia Mutuma , Rahul Jha , Ahmed Hassan Awadallah , Asli Celikyilmaz , Yang Liu , Xipeng Qiu , Dragomir Radev

We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve…

Computation and Language · Computer Science 2022-09-07 Yulong Chen , Naihao Deng , Yang Liu , Yue Zhang

Advancements in conversational systems have revolutionized information access, surpassing the limitations of single queries. However, developing dialogue systems requires a large amount of training data, which is a challenge in low-resource…

Computation and Language · Computer Science 2024-03-05 Heydar Soudani , Evangelos Kanoulas , Faegheh Hasibi

To mitigate the lack of diverse dialogue summarization datasets in academia, we present methods to utilize non-dialogue summarization data for enhancing dialogue summarization systems. We apply transformations to document summarization data…

Computation and Language · Computer Science 2022-10-19 Seongmin Park , Dongchan Shin , Jihwa Lee

Unstructured documents serving as external knowledge of the dialogues help to generate more informative responses. Previous research focused on knowledge selection (KS) in the document with dialogue. However, dialogue history that is not…

Computation and Language · Computer Science 2020-10-02 Longxuan Ma , Weinan Zhang , Runxin Sun , Ting Liu

Unlike well-structured text, such as news reports and encyclopedia articles, dialogue content often comes from two or more interlocutors, exchanging information with each other. In such a scenario, the topic of a conversation can vary upon…

Computation and Language · Computer Science 2021-09-13 Junpeng Liu , Yanyan Zou , Hainan Zhang , Hongshen Chen , Zhuoye Ding , Caixia Yuan , Xiaojie Wang

In this paper we consider the task of conversational semantic parsing over general purpose knowledge graphs (KGs) with millions of entities, and thousands of relation-types. We focus on models which are capable of interactively mapping user…

Computation and Language · Computer Science 2023-12-08 Parag Jain , Mirella Lapata

Long-term conversational agents require effective memory management to handle dialogue histories that exceed the context window of large language models (LLMs). Existing methods based on fact extraction or summarization reduce redundancy…

Computation and Language · Computer Science 2025-09-26 Yaxiong Wu , Yongyue Zhang , Sheng Liang , Yong Liu

A robust summarization system should be able to capture the gist of the document, regardless of the specific word choices or noise in the input. In this work, we first explore the summarization models' robustness against perturbations…

Computation and Language · Computer Science 2023-06-05 Xiuying Chen , Guodong Long , Chongyang Tao , Mingzhe Li , Xin Gao , Chengqi Zhang , Xiangliang Zhang

In a typical customer service chat scenario, customers contact a support center to ask for help or raise complaints, and human agents try to solve the issues. In most cases, at the end of the conversation, agents are asked to write a short…

Computation and Language · Computer Science 2021-11-24 Guy Feigenblat , Chulaka Gunasekara , Benjamin Sznajder , Sachindra Joshi , David Konopnicki , Ranit Aharonov

In this article, we are interested in the annotation of transcriptions of human-human dialogue taken from meeting records. We first propose a meeting content model where conversational acts are interpreted with respect to their…

Computation and Language · Computer Science 2007-05-23 Vincenzo Pallotta , Hatem Ghorbel , Patrick Ruch , Giovanni Coray

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

Computation and Language · Computer Science 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

Abstractive dialogue summarization has long been viewed as an important standalone task in natural language processing, but no previous work has explored the possibility of whether abstractive dialogue summarization can also be used as a…

Computation and Language · Computer Science 2022-12-27 Borui Wang , Chengcheng Feng , Arjun Nair , Madelyn Mao , Jai Desai , Asli Celikyilmaz , Haoran Li , Yashar Mehdad , Dragomir Radev

How can we capture the dynamics of deliberation in a debate? In an increasingly divided and misinformed world, understanding the relationship between who is arguing and what they are arguing about is becoming critical for fostering a…

Social and Information Networks · Computer Science 2025-03-27 Arman Irani , Ju Yeon Park , Kevin Esterling , Michalis Faloutsos

We investigate the problem of reader-aware multi-document summarization (RA-MDS) and introduce a new dataset for this problem. To tackle RA-MDS, we extend a variational auto-encodes (VAEs) based MDS framework by jointly considering news…

Computation and Language · Computer Science 2017-08-04 Piji Li , Lidong Bing , Wai Lam
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