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Dialogue summarization is a challenging problem due to the informal and unstructured nature of conversational data. Recent advances in abstractive summarization have been focused on data-hungry neural models and adapting these models to a…

Computation and Language · Computer Science 2020-10-14 Prakhar Ganesh , Saket Dingliwal

Summarizing conversations via neural approaches has been gaining research traction lately, yet it is still challenging to obtain practical solutions. Examples of such challenges include unstructured information exchange in dialogues,…

Computation and Language · Computer Science 2021-09-15 Zhengyuan Liu , Ke Shi , Nancy F. Chen

Every day we are surrounded by spoken dialog. This medium delivers rich diverse streams of information auditorily; however, systematically understanding dialog can often be non-trivial. Despite the pervasiveness of spoken dialog, automated…

Computation and Language · Computer Science 2021-08-24 Daniel Li , Thomas Chen , Albert Tung , Lydia Chilton

Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer's issues and service progress. These applications…

Computation and Language · Computer Science 2021-09-07 Haitao Lin , Liqun Ma , Junnan Zhu , Lu Xiang , Yu Zhou , Jiajun Zhang , Chengqing Zong

We introduce an extractive summarization system for meetings that leverages discourse structure to better identify salient information from complex multi-party discussions. Using discourse graphs to represent semantic relations between the…

Computation and Language · Computer Science 2024-09-24 Virgile Rennard , Guokan Shang , Michalis Vazirgiannis , Julie Hunter

Summarizing movie screenplays presents a unique set of challenges compared to standard document summarization. Screenplays are not only lengthy, but also feature a complex interplay of characters, dialogues, and scenes, with numerous direct…

Computation and Language · Computer Science 2025-06-24 Maitreya Prafulla Chitale , Uday Bindal , Rajakrishnan Rajkumar , Rahul Mishra

Recently abstractive spoken language summarization raises emerging research interest, and neural sequence-to-sequence approaches have brought significant performance improvement. However, summarizing long meeting transcripts remains…

Computation and Language · Computer Science 2021-09-01 Zhengyuan Liu , Nancy F. Chen

Graphs that capture relations between textual units have great benefits for detecting salient information from multiple documents and generating overall coherent summaries. In this paper, we develop a neural abstractive multi-document…

Computation and Language · Computer Science 2020-05-21 Wei Li , Xinyan Xiao , Jiachen Liu , Hua Wu , Haifeng Wang , Junping Du

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Multiparty Dialogue Machine Reading Comprehension (MRC) differs from traditional MRC as models must handle the complex dialogue discourse structure, previously unconsidered in traditional MRC. To fully exploit such discourse structure in…

Computation and Language · Computer Science 2021-04-27 Jiaqi Li , Ming Liu , Zihao Zheng , Heng Zhang , Bing Qin , Min-Yen Kan , Ting Liu

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

We present ClidSum, a benchmark dataset for building cross-lingual summarization systems on dialogue documents. It consists of 67k+ dialogue documents from two subsets (i.e., SAMSum and MediaSum) and 112k+ annotated summaries in different…

Computation and Language · Computer Science 2022-10-18 Jiaan Wang , Fandong Meng , Ziyao Lu , Duo Zheng , Zhixu Li , Jianfeng Qu , Jie Zhou

Dialogue summarization aims to condense the lengthy dialogue into a concise summary, and has recently achieved significant progress. However, the result of existing methods is still far from satisfactory. Previous works indicated that…

Computation and Language · Computer Science 2023-05-12 Yicheng Zou , Kaitao Song , Xu Tan , Zhongkai Fu , Qi Zhang , Dongsheng Li , Tao Gui

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Dialogue discourse parsing aims to identify and analyze discourse relations between the utterances within dialogues. However, linguistic features in dialogues, such as omission and idiom, frequently introduce ambiguities that obscure the…

Computation and Language · Computer Science 2025-06-19 Yaxin Fan , Peifeng Li , Qiaoming Zhu

Neural abstractive summarization models have led to promising results in summarizing relatively short documents. We propose the first model for abstractive summarization of single, longer-form documents (e.g., research papers). Our approach…

Computation and Language · Computer Science 2018-05-23 Arman Cohan , Franck Dernoncourt , Doo Soon Kim , Trung Bui , Seokhwan Kim , Walter Chang , Nazli Goharian

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

We first propose a new task named Dialogue Description (Dial2Desc). Unlike other existing dialogue summarization tasks such as meeting summarization, we do not maintain the natural flow of a conversation but describe an object or an action…

Computation and Language · Computer Science 2018-11-02 Haojie Pan , Junpei Zhou , Zhou Zhao , Yan Liu , Deng Cai , Min Yang

This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…

Computation and Language · Computer Science 2024-08-21 Zhiyang Qi , Michimasa Inaba

Tabular data provide answers to a significant portion of search queries. However, reciting an entire result table is impractical in conversational search systems. We propose to generate natural language summaries as answers to describe the…

Information Retrieval · Computer Science 2020-07-13 Shuo Zhang , Zhuyun Dai , Krisztian Balog , Jamie Callan