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Enhancing user engagement through interactions plays an essential role in socially-driven dialogues. While prior works have optimized models to reason over relevant knowledge or plan a dialogue act flow, the relationship between user…

Computation and Language · Computer Science 2025-06-27 Jiashuo Wang , Kaitao Song , Chunpu Xu , Changhe Song , Yang Xiao , Dongsheng Li , Lili Qiu , Wenjie Li

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Producing natural and accurate responses like human beings is the ultimate goal of intelligent dialogue agents. So far, most of the past works concentrate on selecting or generating one pertinent and fluent response according to current…

Computation and Language · Computer Science 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Most of the existing spoken language understanding systems can perform only semantic frame parsing based on a single-round user query. They cannot take users' feedback to update/add/remove slot values through multiround interactions with…

Computation and Language · Computer Science 2021-06-29 Yu Wang , Yilin Shen , Hongxia Jin

With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-18 Daniel Roncel , Federico Costa , Javier Hernando

This paper presents 'SimpleDS', a simple and publicly available dialogue system trained with deep reinforcement learning. In contrast to previous reinforcement learning dialogue systems, this system avoids manual feature engineering by…

Artificial Intelligence · Computer Science 2021-05-10 Heriberto Cuayáhuitl

In recommendation dialogs, humans commonly disclose their preference and make recommendations in a friendly manner. However, this is a challenge when developing a sociable recommendation dialog system, due to the lack of dialog dataset…

Computation and Language · Computer Science 2020-10-09 Shirley Anugrah Hayati , Dongyeop Kang , Qingxiaoyang Zhu , Weiyan Shi , Zhou Yu

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Human-Computer Interaction with the traditional User Interface is done using a specified in advance script dialog menu, mainly based on human intellect and unproductive use of navigation. This approach does not lead to making qualitative…

Human-Computer Interaction · Computer Science 2014-02-11 Ben Khayut , Lina Fabri , Maya Abukhana

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Dialogue systems have received increasing attention while automatically evaluating their performance remains challenging. User satisfaction estimation (USE) has been proposed as an alternative. It assumes that the performance of a dialogue…

Computation and Language · Computer Science 2023-05-23 Fanghua Ye , Zhiyuan Hu , Emine Yilmaz

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…

Human-Computer Interaction · Computer Science 2024-09-27 Eason Chen

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

The timings of spoken response offsets in human dialogue have been shown to vary based on contextual elements of the dialogue. We propose neural models that simulate the distributions of these response offsets, taking into account the…

Computation and Language · Computer Science 2020-05-20 Matthew Roddy , Naomi Harte

Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing…

Computation and Language · Computer Science 2022-06-14 Tomohito Kasahara , Daisuke Kawahara , Nguyen Tung , Shengzhe Li , Kenta Shinzato , Toshinori Sato

Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and…

Artificial Intelligence · Computer Science 2011-06-10 A. Gorin , I. Langkilde-Geary , M. A. Walker , J. Wright , H. Wright Hastie