Related papers: A Comparison of Natural Language Understanding Pla…
In this study, we build a chatbot system in a closed domain with the RASA framework, using several models such as SVM for classifying intents, CRF for extracting entities and LSTM for predicting action. To improve responses from the bot,…
Machine unlearning, the process of efficiently removing specific information from machine learning models, is a growing area of interest for responsible AI. However, few studies have explored the effectiveness of unlearning methods on…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
Language User Interfaces (LUIs) could improve human-machine interaction for a wide variety of tasks, such as playing music, getting insights from databases, or instructing domestic robots. In contrast to traditional hand-crafted approaches,…
Spoken language understanding (SLU) system usually consists of various pipeline components, where each component heavily relies on the results of its upstream ones. For example, Intent detection (ID), and slot filling (SF) require its…
In dialogue systems, the tasks of named entity recognition (NER) and named entity linking (NEL) are vital preprocessing steps for understanding user intent, especially in open domain interaction where we cannot rely on domain-specific…
In the rapidly evolving landscape of education, digital technologies have repeatedly disrupted traditional pedagogical methods. This paper explores the latest of these disruptions: the potential integration of large language models (LLMs)…
This paper investigates how Natural Language Understanding (NLU) could be applied in Emotion Recognition, a specific task in affective computing. We finetuned different transformers language models (BERT, DistilBERT, RoBERTa, XLNet, and…
We present Natural Language Tools (NLT), a framework that replaces programmatic JSON tool calling in large language models (LLMs) with natural language outputs. By decoupling tool selection from response generation, NLT eliminates task…
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…
Building Spoken Language Understanding (SLU) systems that do not rely on language specific Automatic Speech Recognition (ASR) is an important yet less explored problem in language processing. In this paper, we present a comparative study…
Spoken Language Understanding (SLU) is one of the core components of a task-oriented dialogue system, which aims to extract the semantic meaning of user queries (e.g., intents and slots). In this work, we introduce OpenSLU, an open-source…
The expansion of the Internet of Things (IoT) in the battlefield, Internet of Battlefield Things (IoBT), gives rise to new opportunities for enhancing situational awareness. To increase the potential of IoBT for situational awareness in…
Large language models (LLMs) find increasing applications in many fields. Here, three LLM chatbots (ChatGPT-3.5, ChatGPT-4 and Bard) are assessed - in their current form, as publicly available - for their ability to recognize Alzheimer's…
This paper investigates the use of Machine Translation (MT) to bootstrap a Natural Language Understanding (NLU) system for a new language for the use case of a large-scale voice-controlled device. The goal is to decrease the cost and time…
Large language models (LLMs) achieve strong average performance yet remain unreliable at the instance level, with frequent hallucinations, brittle failures, and poorly calibrated confidence. We study reliability through the lens of…
Big Language Models (LLMs) are changing the way businesses use software, the way people live their lives and the way industries work. Companies like Google, High-Flyer, Anthropic, OpenAI and Meta are making better LLMs. So, it's crucial to…
Spoken Language Understanding (SLU) typically comprises of an automatic speech recognition (ASR) followed by a natural language understanding (NLU) module. The two modules process signals in a blocking sequential fashion, i.e., the NLU…
Large language models (LLMs) have profoundly transformed natural language applications, with a growing reliance on instruction-based definitions for designing chatbots. However, post-deployment the chatbot definitions are fixed and are…
The rapid proliferation of Large Language Models presents both opportunities and challenges for the translation field. While commercial, cloud-based AI chatbots have garnered significant attention in translation studies, concerns regarding…