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Cloud Computing is rising fast, with its data centres growing at an unprecedented rate. However, this has come with concerns over privacy, efficiency at the expense of resilience, and environmental sustainability, because of the dependence…
Engendering trust in technically acceptable and psychologically embraceable systems requires domain-specific research to capture unique characteristics of the field of application. The architecture, engineering, and construction (AEC)…
Trust and transparency in civic decision-making processes, like neighborhood planning, are eroding as community members frequently report sending feedback "into a void" without understanding how, or whether, their input influences outcomes.…
Our Critical Infrastructure (CI) systems are, by definition, critical to the safe and proper functioning of society. Nearly all of these systems utilize industrial Process Control Systems (PCS) to provide clean water, reliable electricity,…
Emerging applications of robotics, and concerns about their impact, require the research community to put human-centric objectives front-and-center. To meet this challenge, we advocate an interdisciplinary approach, socially cognizant…
The paper concerns the hype idea of "Citizen Science" and the related paradigm shift: to go from the passive "volunteer computing" to other volunteer actions like "volunteer measurements" under guidance of scientists. They can be carried…
It has been argued that introducing AI to creative practices destroys spontaneity, intuition and serendipity. However, the design of systems that leverage complex interactions between citizen scientists (members of the public engaged in…
Geospatial Artificial Intelligence (GeoAI) is an interdisciplinary field enjoying tremendous adoption. However, the efficient design and implementation of GeoAI systems face many open challenges. This is mainly due to the lack of…
The past century ended with an unexpected explosion of Information and Communication Technologies (ICT), both in planning/managing public policies, and in exchanging knowledge. However, the extent to which ICT-based tools increase the level…
A number of studies in Information and Communication Technologies for Development (ICT4D) focus on projects' sustainability and resilience. Over the years, scholars have identified many elements to enable achievement of these goals.…
Social science concerns issues on individuals, relationships, and the whole society. The complexity of research topics in social science makes it the amalgamation of multiple disciplines, such as economics, political science, and sociology,…
The concern about sustainability has arisen due to the overuse of natural resources and the increased use of energy consumption over the last decades. Information communication technologies (ICT) has the potential to address the three main…
Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…
This article-based doctoral thesis explores the stakeholder perspectives and experiences of crowdsourced creative work on two of the leading crowdsourcing platforms. The thesis has two parts. In the first part, we explore creative work from…
AI progress is creating a growing range of risks and opportunities, but it is often unclear how they should be navigated. In many cases, the barriers and uncertainties faced are at least partly technical. Technical AI governance, referring…
The development of artificial intelligence (AI) technologies has far exceeded the investigation of their relationship with society. Sociotechnical inquiry is needed to mitigate the harms of new technologies whose potential impacts remain…
Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can only respond to a limited number of pre-defined inputs…
As governments increasingly adopt digital tools, public service chatbots have emerged as a growing communication channel. This paper explores the design considerations and engagement opportunities of public service chatbots, using a 311…
This research examines the role of Generative Artificial Intelligence (AI) in enhancing citizen engagement in participatory budgeting. In response to challenges like declining civic participation and increased societal polarization, the…
Education for sustainable development supports the improvement of knowledge, skills, attitudes and behaviors related to global challenges such as climate change, global warming and environmental degradation, among others. It is increasingly…