Related papers: User and Item-aware Estimation of Review Helpfulne…
Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…
This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…
Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…
Nowadays, modern recommender systems usually leverage textual and visual contents as auxiliary information to predict user preference. For textual information, review texts are one of the most popular contents to model user behaviors.…
Adding explanations to recommender systems is said to have multiple benefits, such as increasing user trust or system transparency. Previous work from other application areas suggests that specific user characteristics impact the users'…
Recent research revealed a considerable lack of reliability for user feedback when interacting with adaptive systems, often denoted as user noise or human uncertainty. Moreover, this lack of reliability holds striking impacts for the…
Is it possible to reliably evaluate the quality of peer reviews? We study this question driven by two primary motivations -- incentivizing high-quality reviewing using assessed quality of reviews and measuring changes to review quality in…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…
Effective peer code review in collaborative software development necessitates useful reviewer comments and supportive automated tools. Code review comments are a central component of the Modern Code Review process in the industry and…
The rating score prediction is widely studied in recommender system, which predicts the rating scores of users on items through making use of the user-item interaction information. Besides the rating information between users and items,…
Current recommender systems exploit user and item similarities by collaborative filtering. Some advanced methods also consider the temporal evolution of item ratings as a global background process. However, all prior methods disregard the…
How to robustly rank the aesthetic quality of given images has been a long-standing ill-posed topic. Such challenge stems mainly from the diverse subjective opinions of different observers about the varied types of content. There is a…
This paper focuses on the recommendation of events in the Social Web, and addresses the problem of finding if, and to which extent, certain features, which are peculiar to events, are relevant in predicting the users' interests and should…
With increasing awareness of the hallucination risks of generative artificial intelligence (AI), we see a growing shift toward providing information tooling to help users determine the veracity of AI-generated answers for themselves. User…
In Interactive Information Retrieval (IIR) different services such as search term suggestion can support users in their search process. The applicability and performance of such services is either measured with different user-centered…
Exploration, the act of broadening user experiences beyond their established preferences, is challenging in large-scale recommendation systems due to feedback loops and limited signals on user exploration patterns. Large Language Models…
Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…
Online reviews enable consumers to engage with companies and provide important feedback. Due to the complexity of the high-dimensional text, these reviews are often simplified as a single numerical score, e.g., ratings or sentiment scores.…
The rapid growth of e-commerce has made people accustomed to shopping online. Before making purchases on e-commerce websites, most consumers tend to rely on rating scores and review information to make purchase decisions. With this…
Scientific papers are complex and understanding the usefulness of these papers requires prior knowledge. Peer reviews are comments on a paper provided by designated experts on that field and hold a substantial amount of information, not…