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Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a…

Computation and Language · Computer Science 2019-06-14 Braden Hancock , Antoine Bordes , Pierre-Emmanuel Mazaré , Jason Weston

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

Computation and Language · Computer Science 2022-08-02 Yu Li , Chun-Yen Chen , Dian Yu , Sam Davidson , Ryan Hou , Xun Yuan , Yinghua Tan , Derek Pham , Zhou Yu

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems'…

Computation and Language · Computer Science 2019-12-24 Sahisnu Mazumder , Bing Liu , Shuai Wang , Nianzu Ma

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

Computation and Language · Computer Science 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…

Computation and Language · Computer Science 2020-05-01 Stephen Roller , Emily Dinan , Naman Goyal , Da Ju , Mary Williamson , Yinhan Liu , Jing Xu , Myle Ott , Kurt Shuster , Eric M. Smith , Y-Lan Boureau , Jason Weston

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

On-the-job learning consists in continuously learning while being used in production, in an open environment, meaning that the system has to deal on its own with situations and elements never seen before. The kind of systems that seem to be…

Computation and Language · Computer Science 2021-03-01 Mathilde Veron , Sophie Rosset , Olivier Galibert , Guillaume Bernard

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

Computation and Language · Computer Science 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

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